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Granite and marble showrooms · WhatsApp marketing

In stone, the quote, the slab photograph and the site visit all travel by WhatsApp.

WhatsApp marketing for a granite and marble showroom is the use of WhatsApp Business to send slab photographs, quotes and visit reminders to the families, builders and designers who have asked. GullySales works on the catalogue, the saved replies and the rules for who is messaged and when.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A supervisor shows granite and marble slabs to an architect

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Last updated 18 Oct 2026.

For granite and marble showrooms

Where it usually goes wrong, and what we would do.

  • “The family forwards your message to the fitter and the builder”

    A slab photograph and a rate are passed around the household and to the people advising them. The message must carry the stone name, size and your yard's name, because it will be read by someone who never met the salesman.

  • “Personal numbers hold the business”

    When quotes and photographs sit on a salesman's own phone, the history leaves with them. A shared business number with a catalogue keeps the conversation with the yard.

  • “A broadcast to everyone is read by no one”

    A message about a new onyx lot means little to a builder buying floor stone. Lists grouped by homeowner, designer, builder and fitter let each receive what concerns them.

  • “Permission matters”

    Messaging a number found on a builder's site board is not the same as messaging someone who asked for a quote. Send to those who enquired or agreed, offer a way to stop and check the platform's current rules.

What we do

What we deliver for granite and marble showrooms.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A WhatsApp Business profile and catalogue

    Yard address, hours, stones held and a catalogue of slabs and finished jobs.

    Result: A new contact sees the yard and its stones at once.

  2. Saved replies for the common questions

    Location, timings, rate ranges, how to book a visit and what to bring, ready to send.

    Result: A message gets an answer without a search for words.

  3. A quote template to send

    Area, wastage, edge, polish, cutouts and delivery in a set format sent as a clear image or document.

    Result: Every quote looks the same and can be compared.

  4. Customer lists by type

    Homeowners, designers, builders, fitters and past customers marked, so each gets relevant news only.

    Result: A new lot reaches the people who buy it.

  5. A visit reminder message

    A note to the family on the day before a booked visit, with the location and who will meet them.

    Result: Booked families arrive and know where to go.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these granite and marble showrooms.

  • Granite and marble showrooms with a retail yard in a city
  • Imported marble and onyx galleries
  • Kitchen counter and staircase granite specialists
  • Showrooms that sell to builders in volume
  • Showrooms attached to a stone processing unit
  • Showrooms in district towns serving construction in the region
  • Stone dealers who supply designers and architects
  • Showrooms that sell stone with fitting and polishing

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Can we send lists of new slabs to everyone we have met?
Send to people who asked or agreed to hear from the yard, and give them a way to stop. Check the platform's current rules on business messaging before sending to a large list.
Should the salesman use a personal number or a business one?
A business number, shared on the business app, so the history stays with the yard. The salesman's name can appear in the message without the number belonging to them.
Is WhatsApp Business enough, or do we need the API?
The Business app is enough for a yard of this size. An API connection is worth considering only when messages need to be sent from a CRM across several salesmen.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.