Retailers · Social media
Show what came in this week, and answer the price in the comments.
Social media for a shop is where nearby people see what has just arrived and decide the trip is worth making. GullySales sets a posting routine around new stock, handles the price questions that arrive as comments, and keeps it pointed at people who live close enough to visit.
What social media means
Social media is the ongoing posting your business does on platforms such as Instagram, Facebook and LinkedIn to stay visible to customers and prospects between purchases. GullySales plans a posting calendar, writes captions and designs the images so the page looks active and answers what a visitor would ask.
For retailers
Where it usually goes wrong, and what we would do.
“New stock is the post that brings people in”
Offer graphics get scrolled past. What arrived, at what price, in which sizes brings the people who follow you for that reason.
“A follower two cities away is worth nothing”
Reach is a vanity number for a shop. A hundred followers who live on the same road are the whole account.
“Every post is asked the price”
Answer in the comment with the figure and the sizes left rather than asking them to message. The next person reading wanted the same answer.
“WhatsApp status reaches the people who already bought”
Your customers saved your number at billing. A status of the new arrivals reaches them without an algorithm in between.
What we do
What we deliver for retailers.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A new arrivals routine for posts and status
Stock photographed the day it is unpacked, posted with the price and sizes, and put on WhatsApp status the same evening.
Result: Regulars know before they walk past the window.
A reply rule for the price comment
The figure, the sizes left and an invitation to come in, answered in the comment instead of being moved to a private message.
Result: One answer serves everybody reading.
Local targeting on anything paid
Boosted posts held inside the few kilometres shoppers come from, aimed at people who can actually reach the shop this week.
Result: The spend stops buying followers who will never visit.
Content planned for the shop's season
Festival stock, sale dates, the school season and the wedding season planned a few weeks ahead with what to photograph.
Result: The account is busy in the weeks that earn.
Customers shown with permission
Photographs and short films of real shoppers and what they bought, asked for at the counter and recorded.
Result: The feed looks like a shop people actually use.
Messages and visits traced monthly
Comments, messages, status views and what staff heard at the counter, set against the figures from before the routine started.
Result: You know whether posting moved footfall.
How the result is measured
- Posts published
- Engagement rate
- Enquiries from social profiles
Recorded as a baseline before work starts, then reported every month against it.
Who it is for
This is written for these retailers.
- Apparel and footwear stores
- Electronics and appliance retailers
- Grocery and kirana stores
- Home decor and furnishing stores
- Jewellery and gifting retailers
- Multi-brand outlet stores
Not for
It is not the right fit if.
- You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
- You need enquiries by next week and have nobody to answer them.
- You want posts and reach reported, not enquiries and orders.
How it works
From your first message to the first monthly report.
No open-ended retainer. Each step has a point in time and something you receive.
01 · Day 1
Free audit call
45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.
02 · Within a few working days
Written, scored report
Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.
03 · Before work starts
Baseline recorded
Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.
04 · Month 1
The first fix goes live
Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.
05 · Every month
Report against the baseline
What moved, what did not, and what changes next, in plain words.
06 · Month 3 to 6
Renew on the numbers
The term ends and you decide whether to continue from the results. No twelve-month lock.
How the work runs for retailers
- 1
Assess
We look at your Google Business Profile, your reviews, whether customer numbers are captured at billing, and how repeat customers are currently reached, if at all.
- 2
Fix the profile
Google Business Profile completed with current photographs, hours and categories, kept correct through every festive change in timing or stock.
- 3
Build the repeat-customer list
A simple way to capture a phone number at billing, and a WhatsApp catalogue that goes out for new arrivals and festive offers.
- 4
Bring shoppers in
Local search, reviews from real customers, and festive-season campaigns timed to when the buying actually happens.
- 5
Keep them coming back
A reminder to a customer who has not returned in a while, and a loyalty offer for the ones who shop most often.
Proof
What happened when owners fixed this.
Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.
France Fox
- Situation
- Eco claims are common enough in menswear that buyers discount them on sight. France Fox had a real production story and nowhere to set it out, which is the wrong way round.
- What we did
- A website built for a launch
- Social designs and captions
- Print for the launch
- One tone at every touchpoint
- Result
- No numbers were recorded for this engagement. The work is described in full in the case study.
Chord Road Hospital
- Situation
- Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
- What we did
- Website rebuilt around patient needs
- Search visibility
- Social media on a schedule
- Review management
- Result
- Organic traffic increased 60% within six months
- Online appointment bookings increased 40%
- Social following grew 45%, and engagement on it rose 70%
Also worked with
Curtain Label · Difesa Security Services · Felicity Inn · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every monthly report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No lock-in, no guarantees we cannot keep
Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
The offer
Start with a free audit of how you sell.
It is useful on its own, whether or not you hire us.
What you receive
- A 45-minute call with the person who will do the work
- A written, scored report on the six places orders leak, within a few working days
- Every fix ranked by what it returns and what it costs
- The one thing to do first, and why
- An honest line on whether you need outside help at all
- If you do, the scope and the fee in writing
No invoice. No obligation. No sales script.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Should we post every day?
Instagram or WhatsApp for a shop?
Do we need to advertise?
Should we also sell on Amazon and Flipkart?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for retailers
Everything else we would do for you.
Or start from the overview: sales and marketing for retailers.