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Accounting software providers · WhatsApp marketing

Meet the shopkeeper where the question is already being asked.

WhatsApp marketing for an accounting software provider is the use of a business number to answer product questions, send trial help and keep partners informed. GullySales works on the number setup, the message flow and the rules that keep the channel permission-based.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of software development companies at work in India

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Last updated 18 Oct 2026.

For accounting software providers

Where it usually goes wrong, and what we would do.

  • “Shopkeepers ask on WhatsApp first”

    A trader with a billing error sends a photo of the screen to whatever number is saved. A business number with a catalogue of help and a clear support route captures that moment instead of losing it to a rival's number.

  • “The CA group is a channel of its own”

    Accountants share tips, tool opinions and warnings in groups. Being useful there, without spamming, is a slow route to recommendations. Joining only to advertise gets you removed.

  • “Templates must be worded with care”

    Business messages sent outside the reply window need approved templates. Write them as a helpful note about the next step in the trial, not as a broadcast of offers, and check the platform's current rules.

  • “Voice notes and screenshots work better than long text”

    A munim who is stuck wants to see the screen. A short recorded walk-through sent in reply solves the issue and makes the customer remember the support.

What we do

What we deliver for accounting software providers.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A business number with a clear profile

    The profile, greeting and away message set up on the WhatsApp Business app or API.

    Result: A number that introduces the product and support route.

  2. Quick replies for common questions

    Saved answers for price, import, trial start and support hours.

    Result: Your team answers the common questions the same way.

  3. Opt-in capture

    A tick box on trial forms and a note at demo end asking permission to message.

    Result: Each contact has a recorded permission.

  4. A partner broadcast list

    A list for dealers and CAs with product updates, sent only to those who agreed.

    Result: Partners hear about updates from you first.

  5. A hand-off rule to a call

    A written rule on when a chat becomes a call or a screen share.

    Result: Complex issues move off chat on time.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these accounting software providers.

  • Desktop accounting software vendors competing with Tally and Busy
  • Cloud accounting and GST billing apps for small businesses
  • Billing software for pharmacies, grocery and retail counters
  • Accounting products for wholesalers, traders and distributors
  • Software for contractors, builders and project businesses
  • Products built for CAs managing many client books
  • Dealer and reseller networks selling a single accounting product
  • E-invoicing and GST filing tool vendors

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Do we need the API or is the app enough?
The app is enough to begin with a small team. The API suits larger volumes and CRM links. Choose by how many chats your team handles, and pick a provider in ordinary use in India.
Can we message everyone who downloaded the trial?
Only those who agreed to hear from you. Check the platform's current rules and Indian guidance on consent with your own adviser.
Should support and sales share one number?
Separate numbers are clearer. A customer in trouble should not be pitched an upgrade. Use one number only if your team can route the chats well.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.