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SaaS and software companies · Social media

Your founder has reach and your company page does not.

Social media for a software company works through the people at it rather than a company page, and inside the communities where buyers ask each other for recommendations. GullySales drafts for the founder to edit, sets a rule for community participation, and counts conversations rather than followers.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of saas and software companies at work in the United States

What social media means

Social media is the ongoing posting your business does on platforms such as Instagram, Facebook and LinkedIn to stay visible to customers and prospects between purchases. GullySales plans a posting calendar, writes captions and designs the images so the page looks active and answers what a visitor would ask.

Last updated 5 Oct 2026.

For SaaS and software companies

Where it usually goes wrong, and what we would do.

  • “A company page posts to nobody”

    The same words from a founder's profile reach the buyers who follow them, while a company account reaches the employees who already work there.

  • “Communities punish a brand joining a thread”

    A Slack group where your buyers swap recommendations turns on a company account and welcomes an engineer answering a question properly.

  • “Your buyers' posts are better ground than your own”

    A useful comment under a target account's post reaches their whole network, which is the audience you were trying to buy anyway.

What we do

What we deliver for SaaS and software companies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. Drafts the founder edits rather than approves

    Posts built from what the founder already said on calls and in the product, handed over in their own voice for them to change and publish.

    Result: Posting happens without another hour of their week.

  2. A list of the communities your buyers use

    The Slack groups, forums and subreddits where your category gets discussed, with each one's rules and what may be said there.

    Result: Nobody gets your company banned from the room.

  3. A participation rule for employees

    Who posts, what is fair to share about customers and the roadmap, and what never leaves a private channel.

    Result: Your team posts without checking with legal each time.

  4. A commenting routine on buyer and partner posts

    A daily fifteen minutes on posts published by your target accounts and partners, replying with something worth reading.

    Result: You become familiar before the first email.

  5. Customer stories cut down for a feed

    The number and the before, lifted out of a case study and rewritten to be understood in eight seconds on a phone.

    Result: The proof gets read instead of downloaded.

  6. Conversations counted, not followers

    Replies, inbound messages and meetings traced back to posts, set against the baseline recorded before the work began.

    Result: You learn whether posting is worth the founder's time.

How the result is measured

  • Posts published
  • Engagement rate
  • Enquiries from social profiles

Recorded as a baseline before work starts, so every later report has an honest comparison.

Platform for this buyer

Where software buyers talk, and what to post for each.

LinkedIn, from the founder's own profile
Post one question a prospect asked this week and your plain answer. End with a line inviting a reply or a direct message. Launch announcements written like press releases get scrolled past.
Slack, Discord and WhatsApp communities
Join the founder and RevOps groups your buyers sit in. Answer questions with no link first. Mention the product only when someone asks, and point to one page. Read each group's rules before the first post.
X and developer forums
For developer tools, post a changelog entry with a screenshot and what it fixes. Share the repository or docs page, and ask for the one thing you want: try it, or tell you what breaks.
YouTube product walkthroughs
Record one answer to one how-do-I question, screen and voice only. Put the trial signup link in the description and the first line of the pinned comment.
What not to post
Feature lists, pricing screenshots, customer logos you have no written leave to show, and any screenshot with a customer's data in it. Check the logo permission against the contract before it goes up.

Who it is for

This is written for these SaaS and software companies.

  • Seed and Series A B2B SaaS still selling founder-led
  • Bootstrapped vertical SaaS with a small team
  • Product-led companies adding a sales motion
  • Developer tools moving upmarket into team plans
  • Healthcare, fintech and other compliance-heavy software
  • Agencies and services firms productising a platform
  • Marketplaces with a supply side to recruit
  • Companies with a full AE bench and no pipeline to feed it
  • Software companies entering the US from another market

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the social media work runs

  1. 1

    Understand your audience and platforms

    We identify which platforms your specific buyers actually use and what kind of content they respond to.

  2. 2

    Audit current presence

    We review existing pages, past content performance and any gaps in consistency.

  3. 3

    Build the content calendar

    A plan is created, balancing genuine value with occasional direct offers.

  4. 4

    Implement and post

    Content is created and published consistently on the agreed schedule.

  5. 5

    Measure and optimise

    We track enquiries alongside engagement and adjust the content mix based on what actually performs.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • Hours that fit your day, agreed up front

    Which hours we overlap with yours is settled before any work starts, so you know when a reply is coming and when it is not.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Our founder hates posting. What then?
Use somebody else who will do it, or skip the channel. Ghostwritten posts a founder never reads end up sounding like a brochure, and buyers spot it within two posts. This channel does not work without a person willing to hold an opinion.
Should we run paid social as well?
On LinkedIn, by job title and company list, to reach a buyer who will never search for you. Boosting a company post rarely repays itself. Judge it on meetings held, the same as everything else.
Can our sales reps post from their own LinkedIn profiles?
Yes, and their posts often travel further than the company page. Agree a short written rule first: no customer names without leave, no roadmap dates, no pricing. Give them questions buyers ask to answer in their own words, not scripts to paste.
Is it fine to mention our product in a community when someone asks for a tool?
Usually yes if the question was asked and you say plainly that you work there. Answer the need first, link once, and stay for follow-up. Groups remove people who only appear to promote, so check each group's rules and admin before replying.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.