Ask when the scale stops coming back, not on the day you commission.

1. A review ask timed to the first service visit

   The request made once the system has been running long enough for the customer to see a difference, rather than on the day of handover.

   Result: The review describes a result, not a delivery.

2. Two prompts that get the problem into the words

   Short questions about what the water was like before and what changed, given to the customer instead of an open invitation to write something.

   Result: Your reviews match what the next buyer is searching.

3. A link the engineer can send from site

   A short link and a scan code carried by the service team, so the ask happens while the customer is pleased with what just got fixed.

   Result: Asking becomes part of the visit instead of an office job.

4. A written approach for an association or a facility manager

   A letter asking the secretary or the facility head to write on behalf of the property, since a committee will not act on a text message.

   Result: You get the review that other committees will read.

5. Complaint reviews traced back to the service call behind them

   Every poor review matched to the visit or the delay that caused it, with the failure named rather than the review answered.

   Result: You fix the reason, not just the rating.

1. 01 · First

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

4. 04 · After the baseline

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At renewal

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.