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Cold email outreach · Sales

Write to the right business buyers by email, and handle every reply properly.

A cold email is a first message to a decision maker who does not know you yet. Done carelessly, it is spam that damages your domain and your name. Done with care, it is a short, honest note to a person who could use what you sell, sent from a mailbox set up to be trusted.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A marketer reviewing an email campaign at a wooden desk

In one paragraph

Cold email outreach is a first email to a business buyer who has not yet heard from you. GullySales sets up the sending mailboxes, builds a researched list, writes the emails and handles the replies. Scope and fee are agreed in writing after the requirements brief.

The work has four parts that depend on each other. Mailboxes and sending set-up decide whether your email can be delivered at all. List quality decides whether the person receiving it should ever have heard from you. The wording decides whether it is read. The reply handling decides whether an interested answer becomes a meeting or sits unseen in an inbox.

This is a different job from calling and LinkedIn. Telecalling and LinkedIn outreach reach the buyer on a phone or a profile; cold email reaches the inbox, with its own set-up, its own rules and its own way of going wrong. We link the three so the same buyer is not contacted three times in three tones.

The problem

Does this sound like your business?

What owners tell us on the first call, in their words.

  • “The emails never reach the inbox”

    Everything is sent from the company's main domain or one personal address, with the technical settings left incomplete. When mail goes to spam, the business learns it from silence, not from an error.

  • “The list was bought or scraped”

    Addresses of unknown origin, old job titles and people who never agreed to be contacted. Writing to them damages your sender reputation, wastes the effort and creates legal exposure that falls on you.

  • “The email reads like every other one”

    A long opening about the company, a list of services and no reason for this person to reply. A buyer who gets ten of these a day deletes the eleventh without reading.

  • “A warm reply sits unanswered”

    Someone writes back with a question or a date, and the reply lands in an inbox nobody is watching. The opt-out requests are missed too, which is the part that causes real trouble.

What we do

Everything that is included.

Each deliverable, and what it gets you. Nothing here is an extra.

  1. Mailbox and sending set-up

    Sending mailboxes and the technical settings that identify them as yours, with sending kept to sensible volumes. Check the email provider's current rules for outbound mail.

  2. List building from named sources

    A list of named buyers at businesses that fit, each with a recorded source and the reason they are on it. No purchased or rented lists.

  3. Message and sequence writing

    A short first email and a small number of follow-ups, written for one buyer type at a time, with a clear way to say no.

  4. Opt-out and suppression handling

    A working way for anyone to ask to stop, and a suppression list so that person is never written to again from any of your addresses.

  5. Reply handling and handover

    Replies read, sorted into interested, not now, wrong person and stop, with the interested ones passed to the person who books the meeting.

  6. Compliance notes in writing

    A short written note of how consent, data sources and opt-outs are handled for your campaign, for your own adviser to review.

How the result is measured

  • Emails that reached a mailbox against emails returned as undeliverable
  • Replies sorted by interested, not now, wrong person and stop
  • Meetings or quotation requests that came from interested replies
  • Opt-out requests received and recorded on the suppression list

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for you if these sound familiar.

  • Manufacturers, distributors and software or services firms selling to other businesses, where the buyer is reachable at a work address
  • Owners whose sales rely on referrals and who want a second, controllable way to start conversations
  • Companies that want to reach a defined set of buyers, such as plant heads, finance heads or procurement managers
  • Teams that tried bulk emailing from one address and found the replies stopped or the mail landed in spam
  • Businesses with someone who can take a warm reply and turn it into a meeting or a quotation

Not for

It is not the right fit if.

  • Your buyers are consumers; cold email to private individuals is a poor fit and carries the most consent risk
  • You want to buy a list of addresses and send to all of it; we do not work from purchased lists
  • You need a particular number of replies or meetings guaranteed; nobody can promise that

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the cold email outreach work runs

  1. 1

    Requirements brief

    We agree who you sell to, what you offer them, which addresses you already hold and where they came from. Scope and fee are agreed in writing after this.

  2. 2

    Set up the sending

    Mailboxes and settings are put in place and tested before any real buyer receives anything.

  3. 3

    Build and check the list

    Buyers are researched from named sources, and each entry is checked for fit, a work address and a recorded source.

  4. 4

    Write and send in small groups

    The emails are agreed with you first, then sent in small groups so that problems show up early and can be corrected.

  5. 5

    Handle replies and review

    Replies are sorted and handed over, opt-outs are recorded, and the wording and list are adjusted from what came back.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with your brief and a conversation.

  1. Option 1

    The conversation on its own

    A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Is cold email legal in India?
The rules depend on who you write to and what data you hold, and they change. The Digital Personal Data Protection Act, 2023 governs how personal data, including a work email address that identifies a person, is collected and used, and its rules are still being brought into effect. Other laws and your email provider's terms also apply. We write to named business contacts, keep a source for each, honour every opt-out and never use purchased lists. Check the current rules with your own legal adviser, because this page is not legal advice.
Can we use a list we already have?
We review it first. We ask where each address came from and whether the person would expect to hear from you. Addresses from past customers and enquiries are a different matter from addresses of unknown origin, and we leave out anything we cannot trace.
Will the emails land in the inbox?
We cannot promise it. Delivery depends on the receiving provider, your sending history and the content of each message. We set the sending up properly, keep volumes sensible and watch for returned mail, but placement is never guaranteed.
How is this different from email marketing?
Email marketing writes to people who already know you, on a list you own. Cold email writes to business buyers who have not heard from you, so list sourcing, consent and opt-outs matter far more.
Who answers the replies?
We sort the replies and hand the interested ones to your team, or to whoever books meetings for you. What we handle and what you handle is agreed in writing.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts. For sales work it is mostly our time, with production only where scripts, decks or CRM setup need it.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time and follow-up are the quickest to show, because the enquiries already exist. Process, CRM and training changes show as the team uses them. Each one is tracked against the baseline.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
To start, last month's enquiries in any format and time with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.