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GullySales

E-commerce website development · Marketing

Open a store that takes an order while you sleep.

Some businesses put products online with no way to actually buy, only a phone number or a WhatsApp link. That loses the buyer who wanted to simply pay and be done. Others have a store that technically works but abandons more orders than it completes, because checkout was never properly tested.

A 90-minute audit call and a written, scored report. Turnaround, reporting and term are agreed in writing after the audit.

Web designers review a website layout alongside printed wireframes and a smartphone

In one paragraph

E-commerce website development is the building of an online store on your own website, with product catalogue, cart, checkout and payment. This lets a buyer order directly rather than only enquiring. GullySales builds this to actually complete an order, not just display products with a phone number attached.

We build the store around completing an order. The catalogue is easy to browse, and the cart is easy to trust. Checkout has as few steps as the payment gateway and delivery process allow.

For a retail brand such as Kalessi, buyers compare several similar products before deciding. Getting the browsing and checkout experience right is what actually converts a visit into a sale, rather than the product photography alone.

The problem

Does this sound like your business?

What owners tell us on the first call, in their words.

  • “Buyers ask do you have a website to order from and the answer is no.”

    A customer ready to buy immediately is instead asked to call or message, which loses the ones who wanted a faster, simpler process.

  • “An online store exists but checkout abandons more orders than it completes.”

    A cart is filled and the process breaks down at payment or delivery details, with nobody tracking exactly where it fails.

  • “Payment, delivery and stock are managed in three places that do not talk to each other.”

    An order can be taken for an item that is actually out of stock, because the website, the stock register and the delivery process are never synchronised.

What we do

Everything that is included.

Each deliverable, and what it gets you. Nothing here is an extra.

  1. Catalogue structure

    Products organised into categories a buyer would actually search or browse by, not by internal stock codes.

  2. Product pages

    Each product presented with clear photos, pricing and specification, written to answer the questions a buyer has before ordering.

  3. Cart and checkout build

    A checkout process with the fewest steps the payment gateway and delivery process allow, tested end to end before launch.

  4. Payment gateway integration

    A payment gateway suited to Indian buyers, covering cards, UPI and other common methods, integrated and tested.

  5. Stock and order management

    Stock levels connected to the website so an out-of-stock item cannot be ordered by mistake.

  6. Delivery and tax setup

    Shipping rules and GST handled correctly at checkout, matched to how your business actually delivers and invoices.

How the result is measured

  • Checkout completion rate
  • Cart abandonment by step
  • Orders placed per month
  • Stock accuracy between website and inventory

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for you if these sound familiar.

  • Retailers and manufacturers ready to sell directly from their own website
  • Businesses currently taking orders manually through WhatsApp or phone calls
  • Companies with an existing online store that loses more orders at checkout than it should
  • Businesses whose payment, delivery and stock currently live in three disconnected systems
  • Owners wanting to reduce dependence on third-party marketplaces over time

Not for

It is not the right fit if.

  • You sell only through enquiries and quotes, a standard website with strong enquiry forms serves you better
  • Your entire product range changes weekly with no stable catalogue, a marketplace listing may suit better for now

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Free audit call

    90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

  2. After the call

    Written, scored report

    Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

  3. Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the work runs

  1. 1

    Plan the catalogue

    Products are organised into a structure buyers can actually browse, based on how they search and compare.

  2. 2

    Design and build

    Product pages, cart and checkout are designed and developed together, since they need to work as one flow.

  3. 3

    Integrate payment and delivery

    Payment gateway, shipping rules and tax are configured and tested with real test transactions before launch.

  4. 4

    Connect stock

    Stock levels are connected to the store so availability shown online matches what can actually be delivered.

  5. 5

    Launch and monitor checkout

    The store goes live with checkout completion tracked closely, so any abandonment point is caught early.

Proof

What happened when owners fixed this.

Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.

All case studies
  • Hotel Felicity Inn

    Situation
    A traveller compares three hotels on a phone and books one. The website was not built for that.
    What we did
    • The site rebuilt around booking
    • Photography and one look
    • Search work for destination searches
    • Content a traveller reads
    Result
    • Online bookings increased 35%
    • Organic traffic increased 50% within six months
    • Positive reviews on Google and TripAdvisor increased 30%
    Read the case study
  • SB Engineering

    Situation
    Buyers searching for laser cutting and sheet metal work in Bengaluru were finding other suppliers first, because the company did not rank for the terms its own customers type.
    What we did
    • The site redesigned for mobile
    • Search work on the buyer's terms
    • Content that shows the work
    • Social channels managed
    Result
    • Website traffic rose 60% within six months, against a target of 50%.
    • High-quality leads rose 45%, with a rise in conversion rates alongside them.
    • Fifteen target keywords moved up the rankings, five of them into the top three positions.
    Read the case study
  • Chord Road Hospital

    Situation
    Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
    What we did
    • Website rebuilt around patient needs
    • Search visibility
    • Social media on a schedule
    • Review management
    Result
    • Organic traffic increased 60% within six months
    • Online appointment bookings increased 40%
    • Social following grew 45%, and engagement on it rose 70%
    Read the case study

Also worked with

Curtain Label · Difesa Security Services · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with the free audit.

  1. Option 1

    The audit on its own

    A 90-minute call and a written, scored report. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix the audit ranks first, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

The offer

Start with a free audit of how you sell.

It is useful on its own, whether or not you hire us.

What you receive

  • A 90-minute call with the person who will do the work
  • A written, scored report on the six places orders leak
  • Every fix ranked by what it returns and what it costs
  • The one thing to do first, and why
  • An honest line on whether you need outside help at all
  • If you do, the scope and the fee in writing

No invoice. No obligation. No sales script.

How the audit scores you: the Order Leak Framework

Book your free audit

Tell us a little about your business so we can prepare.

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We use your details only to reply to this enquiry. See the privacy policy.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Which payment gateways do you support?
The major Indian gateways covering cards, UPI and net banking, chosen based on your business's transaction volume and existing bank relationships.
Can this connect to our existing stock system?
In most cases yes, depending on what system you already use. We assess this during planning and build the connection needed.
How is this different from selling on Amazon or Flipkart?
This is your own store on your own domain, with no marketplace commission and full control over the buying experience. Selling on marketplaces is covered separately under e-commerce and marketplace marketing.
How long does an e-commerce build take?
It depends on catalogue size and how many payment and delivery integrations are needed. We give a firm timeline once the scope is set in the free audit, not before.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped in the free audit and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after the audit, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
Who will actually do the work?
The person you meet on the audit call. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
For the audit, last month's enquiries in any format and 90 minutes with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM, and time for the review meetings.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Get a free audit of how you sell, and a scored report of where the work is.

90 minutes. A written, scored report. No invoice and no obligation.