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Social media strategy · Marketing

Decide where to show up and what to say before anyone writes a single post.

Businesses start posting before they have decided anything. A page is opened on every platform, a few photographs go up, and within a few months nobody can say what the page is for. The problem is not effort. It is that no one chose the platforms, the topics or the purpose first.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A social media planner reviewing posts and campaign information

In one paragraph

Social media strategy is the written plan that comes before the posting: which platforms your buyers use, what your content is about, what goes on the calendar, what people are saying about you and what your competitors are doing. GullySales sells the plan on its own. Scope and fee are agreed in writing after the requirements brief.

A strategy fixes that order. We write down the platforms worth your time and the ones to leave alone, the three or four themes your content returns to, a content calendar built from those themes, and what we learn from listening to what buyers and competitors say in public. You can hand the plan to your own team, to a freelancer or to us.

This page is the plan alone. Social media marketing and Instagram and Facebook page management are the posting and the running of the pages. Social media audit reviews what you already have. You can buy the plan and do the posting yourself, or ask us to carry on from it.

The problem

Does this sound like your business?

What owners tell us on the first call, in their words.

  • “The business is on every platform and good on none”

    Accounts were opened because a competitor or a friend suggested it. Each one gets a few posts, none gets attention, and the owner cannot say which one a buyer would actually use.

  • “Content is whatever someone thinks of that morning”

    Without agreed themes, posts swing between offers, festival greetings and reposts. A visitor cannot tell what the business stands for or what to expect next.

  • “The calendar lives in one person's head”

    When that person is busy or leaves, posting stops. Nobody else knows what was planned, which dates matter to your trade or what has already been said.

  • “Nobody has looked at what buyers and rivals say in public”

    Questions, complaints and comparisons sit in comments and posts that the business never reads. Competitors are guessed at rather than studied.

What we do

Everything that is included.

Each deliverable, and what it gets you. Nothing here is an extra.

  1. Platform selection

    A reasoned recommendation of which platforms suit your buyers and your capacity to post, and which to leave for now, written down so you can see the logic.

  2. Content pillars

    The few themes your content returns to, each tied to something a buyer wants to know or a reason they would choose you, with examples of what belongs under each.

  3. Content calendar creation

    A calendar built from the pillars, your trade's busy and quiet periods and the dates that matter in your market, in a format your own team can keep using.

  4. Social listening

    A read of what buyers, customers and the wider public say about your business, your trade and your products in public posts and comments, summarised for you.

  5. Competitor research

    A review of how comparable businesses use social media, what they post and where they leave gaps, used to decide where you can be different.

  6. Handover of the written plan

    One document with the platforms, pillars, calendar and findings, written so that you, a freelancer or an agency can carry it out without us.

How the result is measured

  • Each platform recommended, with the reason written down
  • Content pillars tied to a buyer question or a reason to choose you
  • A calendar your own team can follow without us
  • Listening findings that changed what the plan says
  • Competitor gaps the plan chooses to use

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for you if these sound familiar.

  • Owners who have pages on several platforms and cannot say why they are on each one
  • Businesses with a staff member or freelancer who posts, but with no written plan to post from
  • Owners about to hire a social media agency who want to know what they are buying before they sign
  • Companies opening a new platform or a new branch and wanting a plan before the first post
  • Teams that want to see what customers and rivals say in public before deciding what to publish

Not for

It is not the right fit if.

  • You want someone to create and publish the posts and have no interest in the plan behind them; social media marketing is the page for that
  • You want a review of existing accounts and what they have produced; that is the social media audit
  • You expect a plan to produce followers, enquiries or sales by itself; a plan only works when someone carries it out

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the social media strategy work runs

  1. 1

    Requirements brief

    We start with a brief: what you sell, who buys, which accounts exist today and who would carry out the plan. Scope and fee are agreed in writing after it.

  2. 2

    Listen and research

    We read the public conversation around your business and trade, and study the social presence of the competitors you name and any we add.

  3. 3

    Choose platforms and pillars

    We recommend the platforms and content themes, and talk them through with you so the plan reflects what you can actually keep up.

  4. 4

    Build the calendar

    The themes are turned into a calendar your team can follow, with room for offers, festivals and news from your own business.

  5. 5

    Hand over the plan

    You receive the written plan and we go through it with you. Whether we also carry it out is a separate decision, agreed in writing.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with your brief and a conversation.

  1. Option 1

    The conversation on its own

    A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Can I buy the strategy without the posting?
Yes. The plan is sold on its own and is written so that your team, a freelancer or another agency can follow it. If you later want us to run the pages, social media marketing and Instagram and Facebook page management cover that, under a separate written scope.
How is this different from a social media audit?
An audit looks backwards at the accounts you already have. A strategy looks forward and sets out what you should do. If your accounts are new or barely used, the strategy is the better starting point.
Which platforms will you recommend?
The ones your buyers use and your team can keep up, which differs from business to business. We do not decide before the brief. Check each platform's current rules before relying on any feature in the plan.
Will following the plan bring followers or enquiries?
We cannot promise either. A plan gives your posting a purpose and a structure. What it produces depends on how it is carried out and on your market.
How is this priced?
There is no published price. The fee is put in writing after the requirements brief, once we know the number of platforms and competitors the plan covers.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.