The family asks if the date is free, and then nobody rings them back.

1. A first-call script for date enquiries

   What the manager asks in the opening minute: the date, the function, the guest count, whether the family brings its own cook, and who will come for the visit.

   Result: The call ends with a visit fixed, not a price quoted into the air.

2. A WhatsApp rate sheet sent within the hour

   One page carrying hall rent, starting plate rates, what the package covers, parking and the hold terms, ready to forward to the rest of the family.

   Result: They discuss your numbers at home that evening.

3. An enquiry register kept by date

   Every enquiry recorded against the date it asked for, with the rate quoted, the hold expiry and the outcome, so the calendar shows who is waiting behind a held date.

   Result: You stop losing two bookings to one date.

4. A site visit routine with a named host

   A booked slot, one person to walk the family through the dining hall, stage, rooms and parking, a printed menu, and the next call fixed before they leave.

   Result: More visits end with an advance paid.

5. Follow-up dated to how families decide

   A call the same evening, a second after three days, and a last one a fortnight later for anybody who has not booked elsewhere.

   Result: Undecided families are asked again instead of written off.

6. Corporate enquiries answered on their own track

   A different set of questions for an HR or admin caller, covering headcount, layout, AV, catering and GST invoicing, answered with a proposal rather than a plate rate.

   Result: Weekday company bookings stop falling through the wedding script.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.