Email is the second phone in a shop that runs on WhatsApp.

1. A list built from your own bills

   Names, numbers and addresses taken from billing records, sorted by what the household bought and when each warranty ends.

   Result: You can write to people who already trust the shop.

2. The warranty and invoice mail

   A mail after every sale carrying the invoice, serial number, warranty dates and the numbers to call for service.

   Result: Customers keep your mail, so your address stays in their inbox.

3. A quotation format for bulk buyers

   A letterhead quotation with GST details, delivery schedule, fitting terms and payment terms for offices, hostels and builders.

   Result: A bulk enquiry gets an answer that can be circulated.

4. Two seasonal sends a year

   One before the exchange and summer season, one before the festival, each carrying the scheme and the fitting slots still open.

   Result: People open the mail because it is rare and useful.

5. Consent recorded apart from the sale

   A separate tick at billing for offers, kept distinct from the invoice mail, with an unsubscribe line in every send.

   Result: The list stays clean and people stay willing.

6. Replies routed to the enquiry phone

   Mail replies checked daily and entered in the same enquiry book as calls and WhatsApp messages.

   Result: A bulk order does not sit unopened in an old inbox.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.