Maps decides who gets the call when an air conditioner dies at noon.

1. Categories set to what you sell

   A primary category matching the main business and secondary ones for appliances, televisions and mobile phones, without the repair categories that bring service calls.

   Result: The listing is shown to buyers rather than to repair traffic.

2. Photographs taken on the floor

   The rows of machines, the demo wall, the billing counter, the delivery van and the staff, refreshed when the range changes.

   Result: A family can see the shop is worth the drive.

3. Hours kept ahead of the season

   Festival timings, the weekly closing day and the extended evenings loaded in advance, with public holidays entered before they arrive.

   Result: Nobody is turned away by a listing that says closed.

4. Questions answered by the shop

   The questions people keep asking about brands, EMI, delivery charges and fitting, posted and answered on the profile by your team rather than by a passer-by.

   Result: Wrong answers stop sitting on your listing.

5. Posts timed to the offer weeks

   Short Maps posts for the season offer, the exchange scheme and new stock, put up in the weeks the enquiries are there anyway.

   Result: The listing shows a shop that is trading now.

6. Calls from the listing counted

   Calls and direction requests from the profile recorded each month against the baseline, with the counter asking new customers what brought them in.

   Result: You can see what Maps is worth to the shop.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.