Payment and fintech companies · Lead generation
Count the merchant who took a first live payment, not the one who filled the form.
Lead generation for a payment or fintech company is bringing in sellers and finance teams worth a sales conversation and following them from signup to the first live transaction. GullySales sorts enquiries by true source, chases applications stuck in KYC, and measures merchants live instead of forms filled.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

What lead generation means
Lead generation is the combined work of every channel that brings in a new enquiry, whether from search, adverts, referrals or a stall at an exhibition. GullySales runs these channels together and reports the number of enquiries each one produced, not the activity behind it.
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Sales and marketing for payment and fintech companies, the overview.
Last updated 6 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.
For payment and fintech companies
Where it usually goes wrong, and what we would do.
“A signup is not a lead until the documents arrive”
Most self-serve signups stall at PAN, GST or bank proof. Counting them as leads hides the real queue, which is applications nobody is chasing.
“Students, shoppers and job seekers fill your forms too”
A contact form attracts people wanting a refund, a job or a free API key for a college project, and they crowd out the merchant who wrote in the same hour.
“Partner and reseller leads have no owner”
A bank officer, an ERP vendor or a web agency passes a merchant to you, nobody records who sent whom, and the partner never hears what happened.
What we do
What we deliver for payment and fintech companies.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
Lead sources defined and recorded
Website signup, sales call, partner referral, plugin listing, event and inbound WhatsApp each logged in the CRM with where the merchant came from.
Result: You know which door brings live merchants.
A qualified lead written down
Business type, platform in use, payment methods wanted and papers ready, agreed with sales before any lead is counted.
Result: Nobody argues about the number at the end of the quarter.
A tracker for applications stuck in onboarding
A named person contacts every application stopped at a missing document, with a short list of what is needed and a note in the record.
Result: A merchant who stalled gets help instead of silence.
A filter for the wrong enquiries
Refund complaints, job applications and support questions routed to the right inbox with an automatic reply linking to help pages.
Result: Sales sees merchants only.
A partner referral register
Each partner, the merchants they sent, the status of each, and a note back to the partner, kept in the CRM.
Result: Partners keep sending merchants because they hear what happened.
Report against the baseline
Signups, KYC completed, merchants live and first payments by source, set against the baseline recorded before work began.
Result: You can see which source brings merchants who actually trade.
How the result is measured
- Enquiries generated
- Cost per enquiry
- Enquiries by source
Recorded as a baseline before work starts, so every later report has an honest comparison.
Where enquiries come from
The ways a merchant or finance head reaches a payment company, and what to record when each arrives.
- Self-serve signup on the website
- Record the time, the page they came from and the stage reached. Send a message listing the papers needed, and mark the application stuck if none arrive.
- A call to the sales line
- Note the caller's business, platform and what prompted the call, and ask what they use now. Send the document list on WhatsApp straight after, and log the call.
- A message on the business WhatsApp number
- Treat it as a lead only if it is about accepting payments. Reply as a person, record the number, and move refund and support questions to the support inbox.
- A plugin or app-store listing
- Tag every signup with the platform it came from. A developer who installs a plugin and stalls needs a setup guide, not a sales call.
- A referral from a bank officer, accountant or web agency
- Log the referrer and the merchant together, and tell the referrer how the application ended, so they keep sending merchants your way.
- An enterprise request from a procurement form
- Record the company, who asked and which review is pending: security, legal or finance. Reply with the response folder, and note who owns each answer.
Who it is for
This is written for these payment and fintech companies.
- Payment gateways and aggregators for online sellers
- UPI and QR providers with soundboxes and card machines for shops
- Prepaid wallet and card issuers working with a partner bank
- Digital lenders and buy-now-pay-later apps working with a bank or NBFC
- B2B payment, vendor payout and payables platforms
- Payroll, expense and corporate card tools for companies
- Cross-border payment and remittance platforms
- Neobanks and current account apps for startups and small businesses
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the lead generation work runs
- 1
Understand your capacity
We agree how many enquiries your sales team can actually handle well, so the system is not built to overwhelm it.
- 2
Audit current sources
We check what already brings in enquiries today, even informally, before adding anything new.
- 3
Strategise the channel mix
Content, search and paid channels are chosen based on where your buyers already look.
- 4
Implement capture and follow-up
Pages, forms and a follow-up process are built and connected end to end.
- 5
Measure and optimise
We track enquiry volume and quality and adjust the channel mix to match.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Should we buy lists of merchants?
The same merchant signs up three times. Which counts?
How do we count a merchant who came through a field visit or a bank officer?
What counts as qualified for a lending or buy-now-pay-later product?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
From the blog
Further reading for payment and fintech companies.
5 min read · 6 Oct 2026Why signed-up merchants never take a live paymentMerchants stall between signup and the first live payment at a few known points: KYC paperwork, a site that fails review, the integration, and silence. How to find which one and clear it.
6 min read · 6 Oct 2026How buyers decide which lender or adviser to trustPeople choosing a bank, lender, insurance agent, adviser or payment company start from a name someone gave them, then check you before they call. This post sets out what they look for and where firms lose them.
More for payment and fintech companies
Everything else we would do for you.
Or start from the overview: sales and marketing for payment and fintech companies.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.