The first rate back on WhatsApp makes the shortlist.

1. An enquiry format that captures the load

   Route, weight, material, vehicle wanted, loading date and the destination gate, asked on the first call or taken through the form.

   Result: You can quote without three more phone calls.

2. A same-day rate routine

   A named person and a time limit for sending rates, so a request at eleven does not wait until the owner is free that evening.

   Result: You are quoting while the shipper is still deciding.

3. One register for calls, WhatsApp and the boards

   Every rate request in a single list with the lane, the rate given and who asked, including the ones that came through a load board.

   Result: Nothing gets quoted twice at two different rates.

4. Broker and direct shipper tagged apart

   Each enquiry marked as a broker, a trader or a plant at first contact, with different follow-up written for each.

   Result: You stop treating a reseller as a new account.

5. A follow-up date on every quotation

   A date in the calendar against each rate sent, with a call and a note of whether it was won, lost or never loaded at all.

   Result: Quotes stop disappearing after one message.

6. Quotes against loads booked, by lane

   A monthly count of rate requests, quotes sent and loads actually moved on each route, against the baseline taken at the start.

   Result: You learn which lanes you win and at what rate.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.