Cardiac hospitals · WhatsApp marketing
Answer families on the app they already use, with a person behind every message.
WhatsApp marketing for a cardiac hospital means using a business number to answer enquiries, send appointment details and share doctor explainers with consent. GullySales works on message wording, reply routines and permission records so the channel stays respectful.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
What WhatsApp marketing means
WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.
Last updated 18 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.
For cardiac hospitals
Where it usually goes wrong, and what we would do.
“Families already forward doctor advice”
A relative sends a cardiologist's explanation to a group, and it reaches every home in the group. A short, accurate message in a doctor's name travels further than a page nobody opens. It must be correct, because it will be forwarded without you.
“A message to a worried family is not a campaign”
A patient who asked about angiography wants a plain reply and a slot. Bulk broadcasts to people who never agreed to receive them annoy families and risk the number. Permission comes first, and silence means stop.
“One number, several hands”
A business number that several desk staff use needs rules on who answers, in what words and when a message goes to a doctor. Otherwise the same family gets different answers.
“Sharing reports over chat is a risk”
Families will send scans and reports to the hospital number. The desk should say where records belong and use the hospital's secure route, not keep clinical files in a chat thread.
What we do
What we deliver for cardiac hospitals.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A business number set-up
A verified business profile with greeting, away message and quick replies for appointment, address and estimate requests.
Result: A family receives a clear first reply every time.
A consent record
A simple way to note who agreed to receive messages, from which form or call, and how to stop them.
Result: Messages go only to people who agreed.
Message templates for common situations
Wording for booking confirmation, reminder, directions and a gentle check after an estimate, in plain language.
Result: The desk uses approved words.
A physician group or list plan
A way to share your referral guide and service updates with referring doctors who ask for them.
Result: Physicians receive updates they requested.
A reply rota and escalation rule
Who answers when, and when a message goes to a doctor or to emergency care instructions.
Result: Every message has an owner.
How the result is measured
- Messages delivered
- Reply rate
- Enquiries from WhatsApp
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these cardiac hospitals.
- Multispeciality hospitals with a strong cardiac department
- Stand-alone heart hospitals and cardiac centres
- Hospitals with a 24-hour cath lab and chest pain unit
- Cardiac surgery centres focused on bypass and valve work
- Paediatric and congenital heart programmes
- Hospitals with preventive cardiology and executive health check clinics
- Heart hospitals attached to medical colleges or trusts
- Cardiac rehabilitation and heart failure clinics
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the whatsapp marketing work runs
- 1
Understand current WhatsApp use
We review how customers currently message you and how consistently, if at all, it is answered.
- 2
Audit common questions
We identify the questions that come up repeatedly, which decide what should be automated first.
- 3
Set up automation and templates
An automated first response and quick reply templates are built for the most common needs.
- 4
Connect to the CRM
Conversations are linked to customer records so context carries over between team members.
- 5
Measure and optimise
We track response time and conversion, refining automated responses based on what customers actually ask.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Can we send heart awareness messages to past patients?
Should the WhatsApp number handle emergencies?
Can staff discuss test results on chat?
How much does it cost?
How long is the contract?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for cardiac hospitals
Everything else we would do for you.
Or start from the overview: sales and marketing for cardiac hospitals.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.