Fertility hospitals · WhatsApp marketing
Use WhatsApp to take a couple's first question privately, and keep reports off it.
WhatsApp marketing for a fertility hospital means using a business number to answer first questions, confirm bookings and send information a couple asked for. GullySales sets up the number, the replies and the rules about what is never sent on it.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
What WhatsApp marketing means
WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.
Last updated 18 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.
For fertility hospitals
Where it usually goes wrong, and what we would do.
“Couples prefer to type before they speak”
A first call to a fertility centre can feel exposing. A message at night asking for a doctor's name or a visit time is easier to send, and a prompt, kind reply decides whether the couple books.
“Reports and histories must stay off chat”
Couples may send scans and test results unprompted. Staff should thank them and ask them to bring the papers, or use the hospital's own system, never forwarding them across personal phones or groups.
“A personal number loses the record”
If a coordinator uses a personal phone, the history leaves with them. A business account on a shared device keeps the conversation with the hospital.
“Broadcasts do not suit this subject”
A promotional message to a list can reach the wrong person or a partner who did not know. Send only what the couple asked for, and do not use broadcasts for treatment offers.
What we do
What we deliver for fertility hospitals.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A WhatsApp Business set-up
Business profile, greeting, hours and quick replies for the questions the desk hears.
Result: The number answers the questions the desk hears in the hospital's own words.
A private-first reply script
Wording for a first message that asks only for a name, a number and a preferred call time.
Result: The desk replies without asking for medical history.
Booking and reminder messages
Neutral confirmations that name the hospital and a time, not a treatment.
Result: A reminder shows nothing sensitive on a lock screen.
A rule on documents and reports
A written rule that reports are not sent or received on chat, and the wording to say so kindly.
Result: Staff know what to say when a couple sends a scan.
A hand-off to the CRM
A routine for logging each conversation's source and stage in the CRM.
Result: Chat enquiries appear in the same record as calls.
How the result is measured
- Messages delivered
- Reply rate
- Enquiries from WhatsApp
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these fertility hospitals.
- Hospitals with a dedicated fertility and IVF department
- Women and children hospitals with a fertility unit
- Multispeciality hospitals with an assisted reproduction centre
- Fertility hospitals with a male infertility and andrology clinic
- Fertility hospitals with a high-risk pregnancy and NICU
- Hospitals known for endoscopic surgery and reproductive surgery
- Hospitals drawing couples from smaller towns and other states
- Hospital groups with fertility units across several cities
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the whatsapp marketing work runs
- 1
Understand current WhatsApp use
We review how customers currently message you and how consistently, if at all, it is answered.
- 2
Audit common questions
We identify the questions that come up repeatedly, which decide what should be automated first.
- 3
Set up automation and templates
An automated first response and quick reply templates are built for the most common needs.
- 4
Connect to the CRM
Conversations are linked to customer records so context carries over between team members.
- 5
Measure and optimise
We track response time and conversion, refining automated responses based on what customers actually ask.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Can we send promotional messages to past patients?
Who should answer the WhatsApp number?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for fertility hospitals
Everything else we would do for you.
Or start from the overview: sales and marketing for fertility hospitals.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.