Maternity hospitals · WhatsApp marketing
Answer the first WhatsApp message with the doctor's days and the package range.
WhatsApp marketing for a maternity hospital is the use of WhatsApp for the replies, invitations and reminders families already expect, with their consent. GullySales works on the first reply, the approved message texts and the rules for who answers and what is never sent.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
What WhatsApp marketing means
WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.
Last updated 18 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.
For maternity hospitals
Where it usually goes wrong, and what we would do.
“Couples message before they call”
A first-time couple writes at night, after reading a page, because a message feels lighter than a call. If the answer arrives next day without a doctor's name or a package range, they have written to two others.
“Elders prefer a voice or a video”
A grandparent who is not at ease with text will listen to a short voice note in their language or watch a ward tour. A reply that includes one gets forwarded in the family group.
“A health message needs consent and care”
A reminder about a scan or a vaccine reaches a family at a sensitive time. Send only to those who agreed, keep the text free of clinical detail and offer a plain way to stop.
“A shared phone becomes a risk”
When the desk uses one personal phone, enquiries vanish when the staff member leaves. A hospital number on the WhatsApp Business app or an approved API setup keeps the chats with the hospital.
What we do
What we deliver for maternity hospitals.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A hospital WhatsApp number and profile
A business profile with the hospital's name, address, hours, a catalogue of services and a greeting that gives the first answer.
Result: Families message a number that belongs to the hospital.
Saved replies for the common questions
Approved texts for doctor days, package range, ward visits, documents to bring and directions.
Result: The desk replies with the same correct answer each time.
Invitations to classes and ward visits
Message texts with a booking link for antenatal classes and ward visits, sent to consenting families.
Result: Each invitation carries a booking link you can count.
Reminders for visits and vaccines
Texts for the antenatal visit, the postnatal check and the baby's vaccine visit, with consent recorded.
Result: Families get a reminder only if they asked for one.
Rules for the person on the number
A short sheet on who answers, when a message goes to a nurse or doctor, and what is never sent in a chat, such as reports.
Result: Every message is handled the same way, whoever is on duty.
How the result is measured
- Messages delivered
- Reply rate
- Enquiries from WhatsApp
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these maternity hospitals.
- Maternity and nursing homes run by one or two obstetricians
- Women and children hospitals combining delivery and paediatrics
- Maternity hospitals with a newborn intensive care unit
- Hospitals offering water birth, birthing suites or private labour rooms
- Multi-branch maternity chains in metro suburbs
- Maternity wings of general hospitals competing for deliveries
- Charitable and trust maternity homes
- Fertility-to-delivery hospitals that see couples from the first consultation
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the whatsapp marketing work runs
- 1
Understand current WhatsApp use
We review how customers currently message you and how consistently, if at all, it is answered.
- 2
Audit common questions
We identify the questions that come up repeatedly, which decide what should be automated first.
- 3
Set up automation and templates
An automated first response and quick reply templates are built for the most common needs.
- 4
Connect to the CRM
Conversations are linked to customer records so context carries over between team members.
- 5
Measure and optimise
We track response time and conversion, refining automated responses based on what customers actually ask.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Can we send scan reports on WhatsApp?
Do we need a paid WhatsApp service?
How do we get consent for messages?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for maternity hospitals
Everything else we would do for you.
Or start from the overview: sales and marketing for maternity hospitals.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.