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Rehabilitation hospitals · WhatsApp marketing

Answer families and referring doctors on the app they already open every day.

WhatsApp marketing for a rehabilitation hospital is the use of the business app to answer enquiries, share estimates and keep in touch with families and referrers, with their consent. GullySales plans the replies, the labels and the rules around what is sent.

Tell us what you needor call +91 80958 58589

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of hospitals at work in India

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Also for rehabilitation hospitals

Sales and marketing for rehabilitation hospitals, the overview.

Last updated 18 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.

For rehabilitation hospitals

Where it usually goes wrong, and what we would do.

  • “Families message before they phone”

    A relative asks a question late in the evening, from a hospital corridor. A business profile with a clear greeting and a saved-reply list of routine questions meets them where they already are.

  • “Doctors send referrals by chat”

    A surgeon or coordinator may message a patient's details and ask if a bed is free. A shared inbox with a named person, and a rule about storing the message, keeps that referral from vanishing in a personal phone.

  • “Clinical advice does not belong on chat”

    A family may ask whether a symptom is serious. The reply should direct them to the hospital's doctors, not offer advice. Staff need approved wording for this so the response is kind and safe.

  • “Broadcasts need permission”

    Sending a message to a list of past families without their agreement damages trust and can break platform rules. Check the platform's current rules, and send only to those who agreed to hear from you.

What we do

What we deliver for rehabilitation hospitals.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A business profile set-up

    Name, address, hours, a greeting and an away message written for families in distress.

    Result: A new contact sees who you are and what to expect.

  2. Saved replies for routine questions

    Approved answers on visiting, who is accepted, how to arrange an assessment and what an estimate covers.

    Result: Staff reply with consistent wording.

  3. Labels that match your stages

    Labels for new enquiry, visit booked, estimate sent and referrer, matching the CRM stages.

    Result: The inbox shows where each conversation stands.

  4. A consent and storage rule

    A short note on what is saved, who can see it and how a family opts out.

    Result: Everyone on the desk handles messages in the same way.

  5. A referrer channel

    A route for doctors and discharge teams to send a referral, with an acknowledgement note.

    Result: A referral message gets a named person's reply.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full WhatsApp marketing and automation page

Who it is for

This is written for these rehabilitation hospitals.

  • Neurological rehabilitation hospitals for stroke and brain injury
  • Spinal cord injury rehabilitation centres
  • Orthopaedic and post-surgical rehabilitation hospitals
  • Paediatric rehabilitation and cerebral palsy centres
  • Cardiac and pulmonary rehabilitation programmes
  • Geriatric rehabilitation and long-stay care units
  • Sports injury rehabilitation centres
  • Rehabilitation hospitals with day-care and home therapy services

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

Tell us what you needor call +91 80958 58589

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Can we send reports and scans on WhatsApp?
Think carefully. Health information is sensitive, and your adviser should confirm what may be shared and with what consent. We write the approved wording, and your hospital sets the policy.
Is automation advisable?
For greetings and routine questions, yes, within the platform's current rules. For anything about a patient's condition, a person from your team should reply. We mark clearly which messages are automatic.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

More for rehabilitation hospitals

Everything else we would do for you.

Or start from the overview: sales and marketing for rehabilitation hospitals.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.

Tell us what you need