Record the flat, the gate pass and the cleaner the family asked for again.

1. A household record with the access details in it

   Tower and flat, guard desk requirements, service lift rules, parking, water and power points, and the day the society allows cleaning crews in.

   Result: A new crew reaches the door without ringing the office twice.

2. Customer instructions kept where the crew can see them

   No bleach on the granite, do not move the puja shelf, the dog stays in the bedroom: written against the household and read out at the briefing.

   Result: The second visit does not repeat the first visit's mistake.

3. Staff assignment logged against every job

   Who went, on which date, for how long, so a request for the same person can be answered and a complaint can be traced to a shift.

   Result: You can send back the cleaner the family asked for.

4. Recurring schedules and a missed-visit flag

   Each contract's visit pattern held in the record, with a flag the moment a scheduled visit has no completion against it.

   Result: A skipped clean is caught by you and not by the customer.

5. Verification papers attached to the staff record

   Police verification, identity card and photograph stored against each cleaner and linked to the jobs they work, ready when a society asks for the list.

   Result: You answer a society's security question from the record.

6. The short set of views the owner checks

   Open quotes, contracts due this week, jobs with no completion logged, and households that have not booked since their deep clean.

   Result: The owner sees the week without ringing four supervisors.

1. 01 · First

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

4. 04 · After the baseline

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At renewal

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.