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GullySales

Restaurants · Email marketing

Reach the office admin who books thirty lunches, not a diner's inbox.

Email for a restaurant is for the corporate side: the office lunch order, the team party and the bulk invoice that needs GST on it. GullySales builds the list from the companies nearby and your own bookings, and keeps guest reminders on WhatsApp where people actually read.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of restaurants at work in India

What email marketing means

Email marketing is sending planned messages to a list of past and prospective customers who have agreed to hear from you. It suits offers, updates and staying in touch with someone who is not ready to buy yet. GullySales writes and schedules these emails and tracks who opens, clicks and enquires.

Last updated 5 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.

For restaurants

Where it usually goes wrong, and what we would do.

  • “Diners do not read email, admin teams do”

    A family decides at seven in the evening on a phone. A team lunch for thirty is arranged in an inbox at eleven in the morning.

  • “The GST invoice is the whole conversation”

    An office cannot book you without a proper invoice and payment terms, and that question kills more corporate orders than the food ever does.

  • “December is decided in October”

    Office parties get budgeted weeks ahead, and the restaurant that wrote in October is on the list.

What we do

What we deliver for restaurants.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A list of the offices within reach, built by hand

    The companies, tech parks and co-working floors within delivery and walking distance, with the admin or HR contact found properly rather than bought.

    Result: You are writing to people who can actually place an order.

  2. An office lunch note with the invoice details in it

    Combos, per-head pricing, the delivery window, the minimum order, GST invoicing and payment terms, in one mail an admin can forward to finance.

    Result: The question that stops corporate orders is answered upfront.

  3. The year-end party mail sent in October

    A party menu, the seating, the private area and the dates still open, written to admin teams before their budgets are committed.

    Result: December fills with bookings made in autumn.

  4. Guest reminders kept on WhatsApp, with consent

    Birthday and anniversary notes and the weekday offer sent to guests who opted in at the bill, on the channel they read, with an easy way to stop.

    Result: Regulars hear from you without being annoyed.

  5. A note to last year's party organiser

    A short mail to whoever booked a party with you last year, a few weeks before the same season comes round, with what has changed on the menu.

    Result: The kitty party comes back without being chased.

  6. Opens, replies and orders reported

    Which mails were opened, which brought replies and which turned into orders or bookings, split between the corporate and guest lists, against the baseline.

    Result: You learn which list earns its time.

How the result is measured

  • Open rate
  • Click rate
  • Enquiries from email

Recorded as a baseline before work starts, so every later report has an honest comparison.

What must be in place first

What a restaurant needs in place before it emails the offices and organisers nearby.

A list built by hand from real offices
Use companies you have delivered to, hosted, or whose admin has spoken to you. Note the person, the office, and the order type. Do not scrape directories or buy a list of local company contacts.
A named admin contact, not an info@ address
Find who actually orders lunch or books the party: usually HR, admin or an executive assistant. A mail to a generic company address is read by nobody with a budget.
GST and invoice details ready to attach
Offices ask for a GST invoice first. Keep the GSTIN, legal name, address and payment terms ready in the first mail so an admin can forward it to accounts without writing back.
A sender identity guests recognise
Send from the owner or manager by name on your own domain, with the restaurant name and address in the signature. Set SPF and DKIM so the mail does not land in spam.
Consent for guest mail, kept separate
A guest who booked a table did not agree to corporate pitches. Keep guest reminders on their own list with consent noted, and keep the office list apart.
An opt-out and a reply path
Add a one-line unsubscribe to each mail, and make sure replies reach the person who can confirm a headcount, a date and a menu.

Who it is for

This is written for these restaurants.

  • Family restaurants and multi-cuisine dining
  • South Indian vegetarian restaurants and darshinis
  • Biryani, kebab and non-vegetarian specialists
  • Regional cuisine restaurants
  • Casual dining and bar restaurants
  • Quick service restaurants and food courts
  • Cloud kitchens and delivery-only brands
  • Office canteens and food service operators
  • Multi-outlet restaurant groups

Not for

It is not the right fit if.

  • You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
  • You need enquiries by next week and have nobody to answer them.
  • You want posts and reach reported, not enquiries and orders.

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is reply time, a follow-up sequence, the page buyers land on or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the email marketing work runs

  1. 1

    Understand your list

    We review who is on the list, how they got there, and how long it has been since they last heard from you.

  2. 2

    Audit past sends

    We check open and click rates from past emails to see what has and has not worked.

  3. 3

    Segment and plan

    The list is split into meaningful groups and a sending calendar is agreed.

  4. 4

    Implement content and automation

    Emails are written, scheduled and, where useful, set to trigger automatically based on behaviour.

  5. 5

    Measure and optimise

    We track performance and adjust subject lines, timing and content based on what the list responds to.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Is email worth it for a single outlet?
For corporate lunches and parties, yes, because that is where those bookings are arranged. For diners, use WhatsApp with consent, since almost nobody opens a restaurant newsletter.
Can we buy a list of local company contacts?
Do not. Bought lists get marked as spam and take your domain with them, so the admin who would have ordered never sees the next mail. Build it from buildings you can walk to.
Do offices read lunch or party offers by email?
The admin or HR person who orders does, because they need something to forward to accounts and a manager. They will not open a generic offer, so name the headcount, the menu, the date and the invoice details, and keep it to a few lines.
Should the email show the full menu or only a set lunch?
Send a short set menu with a price per head, a minimum headcount and the cut-off for changes. A full menu makes an admin choose and delay. Attach the full menu as a file for anyone who wants it, and give a number to call.
Should we leave Swiggy and Zomato?
Rarely. The apps bring new customers you would not reach otherwise. The aim is to rely on them less by moving repeat customers to direct orders and filling tables in the restaurant.
Are paid food blogger visits worth it?
They can put a new restaurant on people's lists, but a bump in followers is not the same as covers. We choose creators whose audience lives nearby, ask for honest content with clear disclosure, and check the following weeks' footfall.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.