The lockout customer is not coming back, and the building might.

1. A register of every building you have worked in

   Societies, offices, showrooms and sites, with the contact who called you, the doors you touched and what was fitted, built out of past job records.

   Result: You can see which buildings already know your name.

2. A maintenance arrangement written for societies

   Common area locks, main gate hardware, the clubhouse and the letterboxes covered under one agreement, with a scope and a rate the committee can approve.

   Result: You have work in the building between emergencies.

3. The upgrade conversation scripted for the same week

   What to say, and when, to a customer whose door you just opened or whose flat was broken into, covering the options and what each costs.

   Result: The incident turns into a fitted lock rather than a story.

4. Builder and facility manager accounts approached properly

   A way in to the people who fit out whole floors and handovers, with a rate structure for volume rather than a per-job quotation.

   Result: One relationship covers dozens of doors.

5. An honest decision to skip a loyalty scheme

   A short reckoning of what a card or discount scheme would cost against what emergency customers actually do, and where that budget belongs instead.

   Result: You stop paying for retention that this trade cannot have.

6. Repeat work measured by building, not by customer

   Second and third jobs counted against the addresses and accounts they came from, compared with the figures recorded before this started.

   Result: You know which buildings pay you more than once.

1. 01 · First

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

4. 04 · After the baseline

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At renewal

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.