PropTech startups · WhatsApp marketing
Meet brokers and tenants in the app where the property trade already talks.
WhatsApp marketing for a PropTech startup is the use of WhatsApp Business to reach brokers, landlords and home seekers with listings, reminders and replies. GullySales works on the opt-in, the message templates and the hand-off to a person.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

What WhatsApp marketing means
WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.
Last updated 18 Oct 2026.
For PropTech startups
Where it usually goes wrong, and what we would do.
“Property is already traded in groups”
Brokers circulate flats across dozens of groups. A startup that asks them to leave this habit loses; one that gives them a prompt inside the group, such as a form link for a new listing, fits the habit instead of fighting it.
“A listing sent as text is not a verified listing”
A photograph and a rent in a message look like every other forward. Sending the listing with a link to its verification page, and the date it was last checked, shows the buyer what is different about yours.
“Reminders cut the missed visit”
Confirmation on booking, a reminder with the address and a landmark, and a rebooking offer after a miss all run well on WhatsApp. People read these where they would ignore an email or an app notification.
“Broadcasts without consent burn the number”
Adding strangers to a list and sending offers gets the number reported. Ask for consent at sign-up, send only what was asked for, give a way to stop and check the platform's current rules before each new use.
What we do
What we deliver for PropTech startups.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A WhatsApp Business setup
Profile, catalogue of listings or services, greeting and away message, and a plain handover to a person.
Result: A business account that greets, answers and hands over.
Opt-in capture
A consent line on forms, listing pages and site-visit bookings, stored with the number.
Result: Every number on the list has a recorded consent.
A template set
Approved templates for site-visit confirmation, reminders, new matching listing and broker re-engagement.
Result: A set of templates approved for sending.
A broker group playbook
Rules for running a broker group: listing prompts, what is posted, what is moderated.
Result: A written playbook the group's admin follows.
A reply desk rota
Who answers which numbers and in which languages, with a rule for after-hours messages.
Result: A named person for each number and language.
A response record
The time between a message arriving and a reply, and what each chat became, kept in the CRM.
Result: A log of replies and outcomes per chat.
How the result is measured
- Messages delivered
- Reply rate
- Enquiries from WhatsApp
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these PropTech startups.
- Property listing and discovery platform startups
- Rental and co-living platform startups
- Property management software startups for landlords and housing societies
- Developer CRM and sales automation startups
- Construction-tech and project management startups for builders
- Home loan and property documentation startups
- Virtual tour, 3D and drone survey startups
- Fractional and co-investment property platform startups under a regulated structure
How it works
How the whatsapp marketing work runs
The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.
- 1
Understand current WhatsApp use
We review how customers currently message you and how consistently, if at all, it is answered.
- 2
Audit common questions
We identify the questions that come up repeatedly, which decide what should be automated first.
- 3
Set up automation and templates
An automated first response and quick reply templates are built for the most common needs.
- 4
Connect to the CRM
Conversations are linked to customer records so context carries over between team members.
- 5
Measure and optimise
We track response time and conversion, refining automated responses based on what customers actually ask.
Where this fits
Three pieces of sales work, in this order.
This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.
Step 1
Sales audit
Find where deals are being lost and what to fix first.
Start here if you cannot say where orders are lost.
Step 2 · you are here
Sales process design
One written way to sell, from first enquiry to repeat order.
Start here if every salesperson sells differently.
Step 3
Sales management
A target, a review routine and someone who owns the number.
Start here if the team has targets and no routine.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Do we need the WhatsApp Business API?
Can we add brokers to a group ourselves?
What do we do about language?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for PropTech startups
Everything else we would do for you.
Or start from the overview: sales and marketing for PropTech startups.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.