Ask at pickup, when the dog runs out clean and pleased to see her.

1. An ask at pickup by the person who handled the pet

   A short, spoken request at collection from the groomer or attendant, with the link sent to the parent's phone while she is standing there.

   Result: The ask comes from somebody she has a reason to help.

2. Wording that invites the useful detail

   A prompt asking her to mention the breed and what she was worried about, rather than asking for a rating.

   Result: Reviews speak to the next parent's actual fear.

3. Photographs from the stay offered with the ask

   The pictures taken during boarding or after a groom shared with the parent, so she has something to post alongside her words.

   Result: Reviews carry a picture of a real pet in your care.

4. A factual reply to an incident review

   A prepared approach for a review about an injury, an illness or a scared dog: what happened, what was changed, and no argument.

   Result: A worried reader sees a business that faced it.

5. Review asking tracked across services

   A check on whether grooming, boarding and training customers are all being asked, not only the ones the front desk remembers.

   Result: Every part of the business builds its own proof.

1. 01 · First

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

4. 04 · After the baseline

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At renewal

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.