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Patent attorneys · Follow up systems

Stay in touch after the first call and after the filing, so the next report comes to you.

A follow-up system for a patent practice is the set of messages and calls sent after an enquiry, after advice and after a filing. GullySales works on who sends what and when, so the client hears from the office before they think of someone else.

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Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of law firms at work in India

What follow up systems means

A follow-up system is the set routine for calling, messaging or emailing an enquiry more than once, since most buyers do not decide on the first conversation. GullySales sets the number and timing of follow-ups so an undecided buyer keeps hearing from you until they decide either way.

Also for patent attorneys

Sales and marketing for patent attorneys, the overview.

Last updated 18 Oct 2026.

For patent attorneys

Where it usually goes wrong, and what we would do.

  • “A filing without contact becomes a lost response”

    A client files and hears nothing until the first examination report arrives. By then the report is with whoever the client happened to ask, which is the case in the practice's own list of problems.

  • “The advised-but-undecided inventor is the quiet group”

    After advice on patentability, an inventor goes away to think about cost. If nobody follows up, the inventor may file elsewhere or not at all, and the practice never learns which.

  • “Institutions need a different kind of follow-up”

    A technology transfer office wants records and dates, not a friendly call. A follow-up for them sends the filing status in the format they asked for, and records that it was sent.

What we do

What we deliver for patent attorneys.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A follow-up after the first advice

    A short message to the inventor summarising what was advised and what the next step is, whatever the decision.

    Result: Every advised enquiry has a written record and a next step.

  2. A post-filing note

    A message after filing saying what has been filed, what comes next and who to contact about it.

    Result: The client knows the office is watching the dates.

  3. A note before a response is due

    A message to the client when a report arrives, asking for any inputs needed for the response.

    Result: The client is asked in time, not on the last day.

  4. A routine for institutions

    Status in the format the office uses, sent when something changes.

    Result: The office receives a record without needing to ask.

  5. An owner for each follow-up

    Each message has a named sender and a place where it is logged.

    Result: The register shows who has contacted whom.

How the result is measured

  • Follow-up completion rate
  • Average number of follow-ups before close
  • Enquiries closed after repeat follow-up

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full lead response and follow-up page

Who it is for

This is written for these patent attorneys.

  • Mechanical and automotive patent practices
  • Electronics and software-related patent practices
  • Pharmaceutical and chemical patent practices
  • Biotechnology and agri-tech patent practices
  • Patent search and mapping services
  • Examination report response practices
  • Patent attorneys for universities and research institutions
  • Freelance patent agents working with law firms

How it works

How the follow up systems work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Measure today's reply time

    From last month's enquiries, we measure how long each waited for a first reply and how many follow-ups it got.

  2. 2

    Agree targets and the sequence

    We set reply targets and the follow-up sequence with your team, based on its real hours and workload.

  3. 3

    Set up templates, tasks and ownership

    Templates, first-call questions, CRM tasks and named owners go live, with cover for leave and weekends.

  4. 4

    Track and adjust every month

    Reply time and follow-up completion are reported against the baseline, and the routine is changed where it is not kept.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 2, qualification. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Is it pushy to follow up after advice?
One considered message summarising the advice and offering to answer questions is service, not pressure. Do not repeat it more than the inventor would welcome.
What channel should we use?
Use the one the client used to reach you, and put anything important in writing as well. Keep confidential details out of casual chat.
Can follow-up mention results?
Say what stage the application is in. Do not suggest that grant is likely or certain, because it depends on the invention, the prior art and the examiner. Advertising rules differ by profession and by state, so check with your own council or adviser before you publish.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

More for patent attorneys

Everything else we would do for you.

Closest to this: leads and follow-up

Also for patent attorneys

Or start from the overview: sales and marketing for patent attorneys.

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