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Corporate gifting and gift businesses · WhatsApp marketing

Send the catalogue, the mock-up and the quote where the HR team already reads.

WhatsApp marketing for a corporate gifting business means using the chat the buyer already lives in to share catalogues, mock-ups, samples and order updates. GullySales sets up the business account, the replies and the lists behind it.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of corporate gifting and gift businesses at work in India

Last updated 5 Oct 2026.

For corporate gifting and gift businesses

Where it usually goes wrong, and what we would do.

  • “The brief arrives as a voice note and a photo”

    An admin executive sends a photograph of last year's gift and a line about budget. A reply that asks four clear questions in the same chat moves faster than a request to fill a form.

  • “A forty-page catalogue is the wrong thing to forward”

    Buyers do not open a large file on a phone. A short set of options for one budget and one occasion, with photographs and a price per piece, gets read and forwarded to the approver.

  • “Group chats hide the decision-maker”

    HR, admin and finance join a chat created for one order. Naming the approver early and sending the mock-up to them directly stops the proposal sitting with someone who cannot say yes.

  • “A festival broadcast sent to everyone becomes spam”

    Messaging every contact the same Diwali offer ignores who ordered, what and when. A list grouped by occasion and past order gives each buyer something relevant, and keeps the number from being reported.

What we do

What we deliver for corporate gifting and gift businesses.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A WhatsApp Business profile set up properly

    Business name, catalogue, hours, quick replies and an away message that tells the buyer when to expect an answer.

    Result: A new enquiry gets a clear first reply.

  2. Quick replies for the common questions

    Minimum quantity, branding options, GST invoice, delivery to other cities and sample terms, written once and reused.

    Result: The team answers consistently without retyping.

  3. Short catalogues by budget and occasion

    Small sets for employee festival gifts, client gifts and welcome kits, each ready to forward as a single file or link.

    Result: The buyer can pass options to the approver in one tap.

  4. Broadcast lists with consent

    Separate lists for HR buyers, small-firm owners and past customers, built from people who have agreed to hear from you.

    Result: Messages go only to people who expect them.

  5. Order update messages

    Proofs, production stages and dispatch details sent on the same chat as the order.

    Result: The buyer does not have to ask where the order stands.

  6. A hand-off to the CRM

    Each enquiry from chat logged against its account, with the source noted.

    Result: No brief stays only in a phone.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these corporate gifting and gift businesses.

  • Corporate gifting companies and B2B gift suppliers
  • Promotional merchandise and branded product makers
  • Employee welcome kit and swag providers
  • Festive hamper and dry fruit gift makers
  • Gift shops and gift stores
  • Personalised and custom gift makers
  • Handicraft and artisan gift suppliers
  • Online gifting businesses and gift delivery services

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Do we need the WhatsApp Business API?
Not at the start. The Business app covers catalogues, quick replies and labels for a small team. Consider the API when several people share one number or you need automated flows. Check the platform's current rules and fees.
Can we send festival offers to all our contacts?
Send only to people who have agreed to receive messages from you, and let them opt out. Group them by occasion and past order. Check the platform's current rules before sending any bulk message.
Should the owner's personal number be the business number?
Better to use a dedicated business number on the Business app, so the team can share it and the history stays with the company when staff change.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.