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Computer and mobile repair shops · Social media

Post the repair that was done today and the one question every customer asks.

Social media marketing for a computer or mobile repair shop is regular posting on Instagram, Facebook and a WhatsApp status that shows the shop at work. The aim is a call or a visit, not likes. GullySales plans the posts from your real repairs and the counter's questions, and tells you what not to post.

Tell us what you needor call +91 80958 58589

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A repair technician examines a customer's laptop

What social media means

Social media is the ongoing posting your business does on platforms such as Instagram, Facebook and LinkedIn to stay visible to customers and prospects between purchases. GullySales plans a posting calendar, writes captions and designs the images so the page looks active and answers what a visitor would ask.

Also for computer and mobile repair shops

Sales and marketing for computer and mobile repair shops, the overview.

Last updated 11 Oct 2026.

For computer and mobile repair shops

Where it usually goes wrong, and what we would do.

  • “Only offers are posted”

    A feed of discount posters tells nobody why the shop is trusted. People scroll past without remembering the name.

  • “Customer devices appear without permission”

    A photograph of a cracked screen shows a lock screen or a message. This breaches the customer's privacy and trust.

  • “Comments and messages go unanswered”

    A person asks the price of a screen under a post and gets silence. The person messages the next shop on the list.

What we do

What we deliver for computer and mobile repair shops.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. Post plan from real repairs

    A set of post ideas drawn from the repairs and questions of a normal day at the shop.

    Result: The feed shows the shop at work.

  2. Photograph and reel guide for the counter

    Simple rules for taking clear photographs of a bench and a repair without any customer data.

    Result: Your staff can post without risk.

  3. One action per post

    A single request on each post: call, send a message or visit.

    Result: A viewer knows what to do.

  4. Comment and message reply routine

    A rule for who replies, in which hours and with which words.

    Result: A question under a post is answered.

  5. Festival and offer calendar

    A short list of times when an offer makes sense, such as new phone launches and exam season.

    Result: Offers are timed to real demand.

How the result is measured

  • Posts published
  • Engagement rate
  • Enquiries from social profiles

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full social media marketing page

Platform for this buyer

Where a repair shop's customers are, what to post and what to leave out.

Instagram and Reels for the young phone user
Show a short screen replacement or a cleaned charging port. The viewer wants proof of skill. End with the area and a WhatsApp link, not a long caption.
Facebook page for the neighbourhood
Post the shop timings, a holiday notice and a useful tip. Local groups and parents read this. Keep the address and phone on the page.
WhatsApp status for existing customers
Post a ready-device photograph without any private detail, a short offer or a closed day. Past customers see it without any ad spend.
YouTube for how-to answers
Record a short answer to a common question, such as what to do after water damage. It brings search traffic over time. Put the shop's area in the description.
What not to post
Never post a customer's device, screen content or name without permission. Avoid posts that criticise a rival shop or promise repairs you cannot do.

Who it is for

This is written for these computer and mobile repair shops.

  • Mobile phone repair shops
  • Laptop and desktop repair shops
  • Chip-level and motherboard specialists
  • Data recovery services
  • Computer AMC providers for offices
  • Mobile accessory and repair shops
  • Apple and premium device repairers
  • Repair kiosks in malls and markets

Not for

It is not the right fit if.

  • You have no permission habit for showing customer devices, so a post could expose a customer's photographs or messages.
  • Nobody will answer comments and messages, and unanswered posts reflect poorly on the shop.

How it works

How the social media work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Confirm audience, platforms and access

    We note which platforms your buyers use and check that the pages sit under your own business accounts, with you as owner and us as added roles.

  2. 2

    Review the current presence

    We read the existing pages, the posts that drew replies and the gaps in posting.

  3. 3

    Build the calendar

    Themes, formats and dates are set out for your approval, with space for offers and news.

  4. 4

    Create, approve and publish

    Posts are made, approved by you and scheduled. Replies to the public are handled in your voice.

  5. 5

    Record enquiries and adjust

    Enquiries are logged against the post or platform where they began, and the mix changes to follow what brings them.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Who should be on camera?
The owner or a technician who is comfortable on camera. If nobody is, show hands and the bench only. Do not include a customer unless they give permission, and never show their screen.
How should we handle comments and messages?
Reply within your opening hours and move the conversation to a call or WhatsApp. Never quote a final price in public without seeing the device. Say what the repair depends on.
Should we post during festivals?
Yes, a short post for a shop holiday and an offer that fits, such as a battery check before a long trip. Do not post an offer you cannot honour on the day.
Can we show customers' devices as proof?
Only with their permission and with the screen clear of anything private. A before and after of a screen is common, but a device with a lock screen or notifications is not safe to show.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

More for computer and mobile repair shops

Everything else we would do for you.

Closest to this: content and social

Also for computer and mobile repair shops

Or start from the overview: sales and marketing for computer and mobile repair shops.

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