The enquiry that arrives at midnight is cold by the time you ring at noon.

1. Qualifying questions asked at first contact

   Treatment, timeline, branch and how the patient expects to pay, asked on the website form, the Meta form and the first WhatsApp reply.

   Result: The counsellor knows which enquiry to ring first.

2. A first-call script written per treatment

   What to ask a transplant enquiry, what to ask an aligner enquiry, and how to answer the rate question without quoting a final figure on a phone call.

   Result: The call ends with a consultation and a date, not a price.

3. Reminders that cut consultation no-shows

   A confirmation on WhatsApp, a reminder the evening before, and a call on the morning itself to anyone who has not replied.

   Result: More of the people who booked walk in.

4. The written plan the patient takes home

   Grafts, sittings or stages, the total, the monthly figure and any processing fee, in one document that can be forwarded to whoever else is deciding.

   Result: The conversation at home happens over your numbers.

5. A follow-up run for the fortnight after the consultation

   Dated calls and messages built around the objection the patient actually raised, ending in a yes, a no or a reason worth recording.

   Result: Nobody is lost simply because no one rang again.

6. Every enquiry, objection and outcome in the CRM

   Source, treatment, consultation date, plan value, objection and next follow-up recorded against the patient and reported monthly against the audit baseline.

   Result: You can see where patients stop, treatment by treatment.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.