One angry review about a result is read by every patient comparing you.

1. Alerts on the clinic, the doctors and each branch

   Watches on search, Google reviews, Practo, JustDial and the forums where hair and skin results get picked apart, so you read it before a patient quotes it.

   Result: You hear about it in hours rather than in a consultation.

2. Reply templates cleared for confidentiality

   Answers to the recurring complaints about cost, pain, downtime and results, written so they never confirm treatment details, and approved by your doctor once.

   Result: A bad review gets a same-day reply that costs nobody their registration.

3. A review request timed to the result, not the bill

   The ask goes out when the patient can see the change, which for a transplant is months after surgery rather than on the day they pay.

   Result: Reviews describe the outcome instead of the reception desk.

4. Package and follow-up gaps closed

   Missed sittings chased, maintenance sittings offered and abandoned courses restarted, because a good share of result complaints begin as an unfinished package.

   Result: Fewer patients reach the review stage feeling short-changed.

5. A monthly summary of what was said

   Every mention found, what was replied, and the complaint that came back three times this quarter, set against the baseline from the audit.

   Result: The same problem stops arriving every month.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.