One short load is talked about on the site for a year.

1. A review ask built into delivery and handover

   Who asks the house owner, at which point in the build, and with what link, added to the routine so it happens without anybody deciding to do it.

   Result: Reviews come from owners who remember the material arriving.

2. Weighment and delivery proof kept with the order

   The weighment slip, the load photograph and the signed delivery note filed against each site, so a dispute has an answer rather than an argument.

   Result: A short-load complaint is settled with paper the same day.

3. A drafted reply for a quality complaint

   A short, calm response for a public review about a grade, a setting time or a paint shade, saying what was supplied and what you will check.

   Result: The reply reads like a yard that stands behind its stock.

4. Brand and test certificate proof on the counter

   Manufacturer test certificates and batch details kept where the counter can produce them, for steel and cement especially, when an engineer asks.

   Result: A buyer's doubt about the material ends at your counter.

5. A watch on your listings and local groups

   Alerts on the Maps profile, directory listings and the local layout and apartment groups where a bad delivery is described first.

   Result: You hear about a complaint before your next customer does.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.