Last year's Rakhi queue is this year's list, if anyone wrote it down.

1. A festival sender list built at the counter

   Name, destination, what was sent and consent to be messaged, captured while the consignment note is being written rather than afterwards.

   Result: Last year's queue can be reached this year.

2. A pre-festival message with the last booking dates

   A message to past senders several weeks before Raksha Bandhan and Diwali, with the cut-off date for their destination named.

   Result: Families book early instead of joining the last-week queue.

3. An intake season message to parents

   A note before the August and January university intakes on sending documents, books and food to a student abroad, with transit times.

   Result: A parent who ships once becomes a sender for years.

4. A monthly statement email for accounts

   Shipments, anything delayed and what was done about it, alongside the GST invoice, sent on the same date each month.

   Result: The admin head has no reason to look elsewhere.

5. A volume alert on business accounts

   A monthly check of shipments per account, with a call triggered when an account's volume falls for two weeks running.

   Result: You find out an account is slipping while it can be saved.

6. Consent taken and recorded at booking

   Permission to message asked while the consignment is written, with the answer recorded and an easy way for anyone to stop.

   Result: The list can be used without annoying anybody.

7. Bookings traced back to messages each month

   Festival bookings, intake shipments and account volume attributed to a message, against the baseline recorded before work began.

   Result: Writing the list down stops feeling like extra work.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.