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GullySales

Podiatry and diabetic foot clinics · WhatsApp marketing

Book the appointment and send the reminder on the app the family already uses.

WhatsApp marketing for a foot clinic means using a business number to answer enquiries, confirm appointments and send reminders to patients who agreed to them. GullySales sets up the number, the messages and the consent record, with care for patient privacy.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A healthcare coordinator explains an appointment form to a visitor at a reception desk

Last updated 11 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.

For podiatry and diabetic foot clinics

Where it usually goes wrong, and what we would do.

  • “The clinician's personal number is the clinic number”

    Patients send photos of wounds to a mobile that is not secure, and the chat disappears when the phone changes.

  • “Reminders go to people who never agreed”

    A patient who did not consent blocks the number, and sensitive messages reach the wrong family member.

  • “Photos of wounds are exchanged without a rule”

    The front desk receives images, and no one knows who may see them or how long they are kept.

What we do

What we deliver for podiatry and diabetic foot clinics.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A business number and profile

    The clinic's name, address, hours and a greeting, on a number that belongs to the clinic.

    Result: Patients recognise the clinic, not a person.

  2. Booking replies

    Short answers to what the first visit involves, how to reach the clinic and what to bring.

    Result: Enquiries get a clear reply.

  3. Consent record

    A note of when and how each patient agreed to messages, with an easy stop.

    Result: You message only those who agreed.

  4. Appointment and review reminders

    Message templates for confirming a visit and a follow-up dressing, with no clinical detail.

    Result: Fewer patients miss the next visit.

  5. A rule for photos

    A policy on who receives wound photos, how they are stored and when they are deleted.

    Result: Patient privacy is respected.

  6. A human reply path

    Named staff for each time of day, and a clear note on what to do for an emergency.

    Result: A worried message is never left unread.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

What must be in place first

Settle these before the first message goes out. Check WhatsApp's current business policy and pricing, since they change.

Number and profile
Use the clinic's number, not a clinician's mobile. Fill in the name, address, hours and category, so a patient sees a clinic.
Consent and the opt-in record
Ask at booking, in writing or by a reply, whether the patient agrees to appointment messages. Save the date and the way he agreed, and who may receive messages on his behalf.
Templates without clinical detail
Write confirmations and reminders that say the date, time and place and nothing about the condition. A family member may read the screen.
Who pays and when
Messages that start a conversation can carry a charge set by WhatsApp. Check the current pricing before planning reminders to many patients.
Opt-out
Add a plain line on how to stop messages and honour it the same day. Mark the patient as opted out in the record.
A person behind the number
Name who replies, when, and who handles an urgent message. Add a line that this number is not for emergencies, and give the right route.

Who it is for

This is written for these podiatry and diabetic foot clinics.

  • Podiatry clinics
  • Diabetic foot and wound care centres
  • Foot and ankle clinics inside multi-speciality hospitals
  • Orthotics and prosthetics centres with a clinic
  • Diabetologist-led foot care units
  • Sports and heel pain clinics
  • Home visit wound care providers
  • Footwear and insole clinics for diabetics

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Should we use a broadcast list or the WhatsApp Business API?
A broadcast list suits a small clinic with patients who saved the number. The API suits larger volumes, approved templates and a shared inbox. Start with the app and move when your front desk needs a shared inbox and reporting.
Can we have a patient group for diabetic foot care?
Avoid it. A group shows every patient's number to the others and invites health questions in front of strangers. Use one-to-one messages and a broadcast to patients who have agreed.
The clinician replies from his own phone. Is that a problem?
Yes. Messages and patient photos sit on a personal device, and are lost when he changes phones or leaves. Give him access to the clinic number through the app or a shared inbox.
Can we send diet or foot care tips on WhatsApp?
Yes, to patients who agreed, if they are general, reviewed by the clinician and not a replacement for advice. Keep them rare, and do not send anything that looks like a diagnosis or a promise.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.