Skip to content
GullySales

Travel agencies and tour operators · Hospitality

Turn the itinerary you sent on WhatsApp into a booking, not a free plan for someone else.

A traveller can book a flight and a hotel on MakeMyTrip in five minutes, so an agency is rarely chosen for simple bookings anymore. It is chosen for trips that are hard to put together alone, like a family of twelve going to Kashmir or a Char Dham yatra for grandparents.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of travel agencies and tour operators at work in India

In one paragraph

Travel agency marketing makes you the agent a family or company thinks of when a trip starts to take shape. Travel sales turns your quote into a paid booking before the traveller rebuilds it on MakeMyTrip. GullySales writes the pages for your signature trips and puts a WhatsApp follow-up routine around each holiday season.

Those enquiries arrive on WhatsApp, late at night. The agency that replies first with a clear itinerary gets the call back. The same itinerary, sent without a follow-up, becomes a free plan the traveller rebuilds online. A honeymoon abroad with a visa to sort, or an offsite for sixty people, goes the same way if nobody calls.

Last updated 5 Oct 2026.

How buyers decide

How travel agencies and tour operators are chosen.

Most leisure travellers start on Instagram and YouTube, saving reels of a destination months before they plan. When dates firm up, they ask friends who they travelled with and search for a package from their city. Then the same enquiry goes to three or four agencies on WhatsApp. The decision is made by the family together, often with an older relative who wants a trusted name for a pilgrimage or a first trip abroad.

The calendar drives demand. School summer holidays from April to June are the biggest season for family trips, with Diwali, Christmas and New Year close behind, and long weekends bring short-trip enquiries. Honeymoon enquiries follow the wedding muhurtham dates, pilgrimages cluster around the opening of Char Dham and Amarnath yatras, and corporate offsites and incentive trips follow the financial year. Ticketing clients, from small exporters to people who cannot use apps, come back whenever they travel.

What closes a booking is a quote the family can trust line by line. They compare hotels by name, meals, transfers, GST and, for international packages, the tax collected at source. The agency that explains why its price differs, and shows reviews from families who took that exact trip, often wins without being the cheapest.

The problem

What usually goes wrong for travel agencies and tour operators.

What owners tell us on the first call, in their words.

  • “We send detailed itineraries and never hear back”

    A family asks for a Kerala package, we spend an hour building it, and they book the same hotels themselves without replying.

  • “Our quotes lose to cheaper ones that leave things out”

    A competitor's price looks lower because it skips transfers and taxes, and the customer does not see that until it is too late.

  • “All our enquiries come in the same three months”

    We are overwhelmed in April and May, then quiet for weeks, with no plan to fill the gaps.

  • “Past travellers book their next trip elsewhere”

    A family who loved our Rajasthan tour goes to another agent for Goa the next year, because we never called.

  • “Our Instagram shows destinations, not our trips”

    We repost stock views of Bali and Switzerland, and nothing shows that real families travelled with us.

  • “Corporate travel desks do not know we exist”

    Nearby companies book offsites and employee travel through large agencies because nobody from our side ever met their admin team.

  • “Visa questions arrive after the booking and cause cancellations”

    A traveller books an international package, then learns the visa takes longer than their dates allow.

What we do

What we do for travel agencies and tour operators.

Everything included for travel agencies and tour operators, and the result each part is there to produce.

  1. Quote and itinerary template that explains itself

    A clear format listing hotels by name, meals, transfers, sightseeing, GST and TCS where it applies, with what is not included stated plainly.

    Result: Travellers can compare your quote fairly with a cheaper one that leaves things out.

  2. WhatsApp enquiry and follow-up routine

    A first reply within the hour, questions to qualify dates and budget, and follow-ups at set intervals after a quote is sent.

    Result: Fewer itineraries turn into free plans for travellers who book elsewhere.

  3. Pages for the trips you run best

    A page for each signature package or destination, with the day-by-day plan, the season it suits and photographs from your own departures.

    Result: A traveller searching for a Char Dham package from their city finds a page built for it.

  4. Traveller photo and review routine

    A request on the last day of each trip for photographs and a Google review, with consent to share them.

    Result: Instagram and Maps show real families on your trips, which stock images cannot.

  5. Past traveller calendar

    A record of every traveller, their past trips and family occasions, used to send the next season's ideas before they start planning.

    Result: Families come back to you before they start asking around.

  6. Visa and document checklist per destination

    A plain checklist of visa type, processing time, passport validity and documents for each international destination you sell, shared with the quote.

    Result: Fewer bookings fall apart because of a visa surprise.

  7. Report against the baseline

    Enquiries by source and trip type, reply time, quotes to bookings, repeat travellers and referrals, reported against the figures recorded at the start.

    Result: You can see which season, destination and source actually pays.

How the result is measured

  • Enquiries by source and trip type
  • Reply time on WhatsApp
  • Quotes sent against bookings confirmed
  • Repeat travellers and referrals
  • Bookings by month against last year
  • Reviews collected per departure

Recorded as a baseline before work starts, so every later report has an honest comparison.

Worth a page and a campaign of their own

Summer holiday family packages · Honeymoon packages, domestic and international · Char Dham and other pilgrimage yatras · Senior citizen group tours · Corporate offsites and incentive trips · Educational tours for schools and colleges · International packages with visa support · Flight, train and bus ticketing · Weekend and long weekend getaways · Destination wedding travel for guests

Priority campaigns

Campaigns for what travel agencies and tour operators most want to sell.

Each one planned around when your buyers decide, and measured against the baseline.

  • Summer holiday early-planning campaign

    Content and WhatsApp broadcasts to past travellers and school parent groups from January, featuring family packages with limited group departures.

    Result: Bookings arrive earlier and the April rush is spread out.

  • Honeymoon campaign timed to wedding season

    Honeymoon pages, reels from real couples who travelled with you, and outreach through wedding planners and photographers ahead of the muhurtham months.

    Result: Couples find you while the wedding is still being planned.

  • Pilgrimage yatra campaign for senior citizens

    Clear pages on fitness needs, medical support, accommodation and registration for yatras, reaching adult children who book for their parents.

    Result: Families trust you with a trip where comfort and safety matter most.

  • Corporate offsite campaign in the off-season

    Outreach to HR and admin teams of nearby companies with offsite packages for the quieter months, with a proposal format their finance teams accept.

    Result: Quiet months fill with group business.

  • Educational tour campaign for schools

    A safety-first proposal and itinerary pack for school principals and trip coordinators, with parent communication templates included.

    Result: Schools see a partner who has thought about their responsibility for children.

Beyond search

Where we reach buyers of travel agencies and tour operators, beyond Google.

Search matters, but it is rarely the only way this industry's buyers find a supplier.

  • Wedding planners and photographers

    We prepare a referral arrangement for honeymoon and guest travel with planners who meet couples months before the wedding.

  • Company HR and admin teams

    We prepare an introduction and proposal pack for offsites, incentive trips and employee ticketing, for companies near your office.

  • Schools and college trip coordinators

    We prepare an educational tour pack and follow-up for the teachers who plan annual trips.

  • Temples, community halls and senior citizen clubs

    We prepare yatra information sessions and printed itineraries for groups that travel together for pilgrimages.

  • Hotels and local operators at your destinations

    We prepare a partnership note for hotels and transport operators who could send return traffic or share group departures.

Who it is for

This is written for these travel agencies and tour operators.

  • Retail travel agencies selling domestic packages
  • Tour operators running their own group departures
  • International holiday and honeymoon specialists
  • Pilgrimage and yatra tour organisers
  • Air, rail and bus ticketing agents
  • Corporate travel and MICE agencies
  • Visa and travel documentation services
  • School and college educational tour operators
  • Local guides and sightseeing operators

Not for

It is not the right fit if.

  • You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
  • You need enquiries by next week and have nobody to answer them.
  • You want posts and reach reported, not enquiries and orders.

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is reply time, a follow-up sequence, the page buyers land on or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the work runs for travel agencies and tour operators

  1. 1

    Assess

    We look at where enquiries come from, how fast you reply, how quotes are written and followed up, and how many travellers return.

  2. 2

    Fix the quote and follow-up

    A clear itinerary format and a WhatsApp routine, so each quote gets an answer, yes or no.

  3. 3

    Show real trips

    Pages for your signature packages and a routine for collecting traveller photographs and reviews.

  4. 4

    Fill the calendar

    Seasonal campaigns planned months ahead, plus corporate, school and pilgrimage outreach for the quieter periods.

  5. 5

    Bring travellers back

    A past traveller calendar and referral ask, so the family you took to Kerala asks you about Kashmir.

Proof

What happened when owners fixed this.

Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.

All case studies
  • Hotel Felicity Inn

    Situation
    A traveller compares three hotels on a phone and books one. The website was not built for that.
    What we did
    • The site rebuilt around booking
    • Photography and one look
    • Search work for destination searches
    • Content a traveller reads
    Result
    • Online bookings increased 35%
    • Organic traffic increased 50% within six months
    • Positive reviews on Google and TripAdvisor increased 30%
    Read the case study

Also worked with

Chord Road Hospital · Curtain Label · Difesa Security Services · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with your brief and a conversation.

  1. Option 1

    The conversation on its own

    A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions travel agencies and tour operators ask before they call.

Not here? More answers, or ask on WhatsApp.

How do we stop people using our itinerary to book on their own?
Send a clear summary first and the detailed hotel-by-hotel plan once the traveller has confirmed interest or paid a small booking amount. Follow up within a day of sending any quote, because the traveller who hears back quickly rarely rebuilds the trip alone.
Should we list our packages on large travel portals?
It can help a tour operator fill group departures, but the portal owns the customer relationship and takes a share. We usually build direct enquiries and repeat business first, then decide on portals for specific departures.
How should we show GST and TCS in our quotes?
Show them as separate, named lines with the rate that applies, and state whether the quoted price includes them. Travellers comparing quotes trust the agency that shows the full price upfront, and your accountant should confirm the current rates.
Do reels really bring bookings?
Reels from your own departures do, because they show a real group enjoying a trip a viewer can book. Stock destination clips rarely lead to an enquiry. We track which reels lead to WhatsApp enquiries in the report.
Is IATA accreditation or Ministry of Tourism approval worth showing?
Yes, if you have them. Recognition from the Ministry of Tourism or an IATA accreditation tells a first-time traveller the agency is established, and we show it plainly on the website and in quotes.
How do we handle a traveller unhappy with a hotel on the trip?
Reply the same day, fix what can be fixed on the ground, and follow up after the trip. A public review answered calmly, with the fix described, reassures the next family more than a page of five-star reviews.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time, follow-up and your Google Business Profile are the quickest to show, because the enquiries already exist. Ads can follow soon after follow-up is in place. SEO and content take longer. How long each takes depends on your business, and we tell you which applies to you after we have spoken. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.

Part of Hospitality. See the other industries in the sector.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.