HVAC companies · WhatsApp marketing
Take the photograph of the error code and book the visit in one chat.
WhatsApp is how an HVAC customer reports a fault, because photographing a blinking indoor unit is easier than describing it. GullySales sets up the business account, writes the replies that book a slot, and builds the service reminder that goes out before the season.
A 90-minute audit call and a written, scored report. Turnaround, reporting and term are agreed in writing after the audit.
What WhatsApp marketing means
WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily, which gets read faster than email or SMS. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.
Last updated 5 Oct 2026.
For HVAC companies
Where it usually goes wrong, and what we would do.
“The customer sends a picture of the error code”
A blinking light on an indoor unit is easier to photograph than to explain. Your technician can often name the part before anyone drives anywhere.
“One reminder before summer beats a year of posting”
A single message to your whole service list, sent before the first hot week, does more than any campaign. Send four and people leave the list.
“A commercial customer wants a group, not a broadcast”
A facilities head wants the complaint, the technician's arrival and the closure in one thread with your supervisor in it. That is a service channel rather than a marketing one.
What we do
What we deliver for HVAC companies.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
WhatsApp Business set up with services, areas and response detail
Installation, repair and AMC listed with the localities you cover and how a visit is booked, on a number the company owns.
Result: A caller knows what you do and where before anyone types.
An away message that handles the out-of-hours breakdown
An automatic reply asking for the address, the unit type and a photograph of the fault, with the hour the office opens.
Result: The first call of the morning starts with the details already in hand.
Ready replies that book a slot rather than promise a call
Written messages offering a visit window, confirming the visit charge and capturing the address, used by whoever is holding the phone.
Result: An enquiry becomes a booked job in the same conversation.
A pre-summer service reminder to the consented list
One message before the season to past customers offering a check and a slot, with AMC customers kept on a separate list.
Result: Bookings arrive before the rush instead of during it.
A site thread for each commercial account
A group per building holding the facilities contact, your supervisor and the technician, used for complaints and closures.
Result: A facilities head stops chasing your office for an update.
Consent and opt-out recorded against the customer
A recorded yes at the point of service and a simple way to stop, kept on the customer record rather than in someone's head.
Result: The list stays clean and your number stays unblocked.
Enquiries, reply time and jobs booked against the baseline
How many enquiries arrived in the chat, how quickly they were answered and how many became visits, measured against the baseline recorded before work started.
Result: You can see what the channel does in a peak week.
How the result is measured
- Messages delivered
- Reply rate
- Enquiries from WhatsApp
Recorded as a baseline before work starts, so every later report has an honest comparison.
What must be in place first
Settle these before reminders go to the service list.
- Consent on the service report
- Add a line to the service report: may we message you the next service reminder on this number. Record it against the site and the unit, since the person who signs may not be the owner.
- A unit register behind the reminder
- Hold each customer's units with brand, capacity such as 1.5 ton, install date and AMC end date. A reminder for a unit that was removed or replaced damages trust.
- What an error-code photo can answer
- Give staff a short list of the models you service and the codes you will ask about. Say plainly what remote guidance cannot do, such as gas work, which needs a technician.
- Reminders you start yourself
- A service reminder sent when the customer has not written recently may need an approved template. Check WhatsApp's current business policy and pricing before planning a season message.
- Commercial site threads with agreed rules
- For a mall or hospital contract, agree who is in the thread, what counts as a breakdown report, and who logs it in the ticket system.
Who it is for
This is written for these HVAC companies.
- Residential split AC installers
- Commercial VRF and VRV contractors
- Chiller plant and industrial cooling specialists
- Cold storage and refrigeration contractors
- Hospital and healthcare HVAC contractors
- AMC-focused service companies
Not for
It is not the right fit if.
- You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
- You need enquiries by next week and have nobody to answer them.
- You want posts and reach reported, not enquiries and orders.
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Free audit call
90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.
After the call
Written, scored report
Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.
Before work starts
Baseline recorded
Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the work runs for HVAC companies
- 1
Assess
We look at how you show up in local search before summer and your reply time on calls and WhatsApp. We also count how many AMC customers are due for renewal.
- 2
Fix the profile and the reply
Google Business Profile completed with service areas and response time, and a routine so a summer breakdown call is answered the same day.
- 3
Build the AMC renewal system
Reminders sent to every customer before their contract lapses, so a renewal is not left to chance or a forgotten calendar entry.
- 4
Bring enquiries in ahead of season
Local search and advertising timed to start before the summer rush, not once it has already begun.
- 5
Win the commercial tender
Proposal and case-study material for office, mall and hospital tenders, built around energy efficiency and response time.
Proof
What happened when owners fixed this.
Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.
ViRo Enterprises
- Situation
- There was no professional, easy-to-use website representing the company at all. A buyer comparing solar suppliers had nothing to read.
- What we did
- User experience planned first
- A responsive website
- Pages written properly
- One visual language
- Result
- No numbers were recorded for this engagement. The work is described in full in the case study.
Hotel Felicity Inn
- Situation
- A traveller compares three hotels on a phone and books one. The website was not built for that.
- What we did
- The site rebuilt around booking
- Photography and one look
- Search work for destination searches
- Content a traveller reads
- Result
- Online bookings increased 35%
- Organic traffic increased 50% within six months
- Positive reviews on Google and TripAdvisor increased 30%
Also worked with
Chord Road Hospital · Curtain Label · Difesa Security Services · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
The offer
Start with a free audit of how you sell.
It is useful on its own, whether or not you hire us.
What you receive
- A 90-minute call with the person who will do the work
- A written, scored report on the six places orders leak
- Every fix ranked by what it returns and what it costs
- The one thing to do first, and why
- An honest line on whether you need outside help at all
- If you do, the scope and the fee in writing
No invoice. No obligation. No sales script.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Should technicians use their own numbers with customers?
How often can we message our service list?
A customer wants a price for a gas top-up from a photograph. What do we say?
How do we tell AMC customers a contract is due without it sounding like a sales push?
How soon before summer should we start?
Do we need to advertise?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
From the blog
Further reading for HVAC companies.
- 6 min read · 6 May 2026AMC renewal: how to sell and renew annual maintenance contractsMost AMCs lapse because nobody asks in time, not because customers refuse. Start the renewal 60 days early, show the service record, and sell the AMC at installation.
- 6 min read · 6 Oct 2026Why rooftop solar owners say no to an AMCOwners will pay for a panel wash but not a yearly contract because they cannot see what it buys. What a solar maintenance company can show, say and record to make an AMC easy to accept.
- 5 min read · 6 Oct 2026Why gold loan borrowers pledge elsewhere after they closeA closed gold loan is the cheapest next enquiry a branch will ever get. What to record on release day, when to call again, and how to answer a takeover offer.
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Everything else we would do for you.
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Or start from the overview: sales and marketing for HVAC companies.
Your next practical step
Get a free audit of how you sell, and a scored report of where the work is.
90 minutes. A written, scored report. No invoice and no obligation.