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Arbitration and mediation firms · Website

Build a site where a drafter finds the rules and a party finds the first step.

A website for an arbitration or mediation firm is the place where counsel check your rules and a party learns how a matter begins. GullySales works on structure, wording and the enquiry route so each reader reaches what they came for.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of law firms at work in India

What website means

A website is the page a customer lands on after searching, clicking an advert or scanning a code, and it decides whether they call or leave. GullySales builds and maintains sites that load quickly, explain the offer plainly and make the enquiry form or phone number easy to find.

Last updated 18 Oct 2026.

For arbitration and mediation firms

Where it usually goes wrong, and what we would do.

  • “Two readers arrive with different questions”

    A drafter wants rules, fees, seat and appointment steps. A party wants to know what happens first. A home page that offers both clear routes serves each. One that tells only the firm's history serves neither.

  • “The panel needs more than a photograph”

    Parties and counsel choose a person. A profile that gives qualifications, subject areas, languages and the rules the member sits under lets them judge fit. A bare name and photo leaves them guessing.

  • “Documents buried in downloads”

    Rules, forms and fee schedules sit in files named by number. A reader cannot tell which is which. Each document needs a page with a title, a plain summary and a date, so it can be found and trusted.

  • “The enquiry form asks for too much”

    A form that wants claim details asks a party to disclose before knowing who reads it. Ask for the parties, the contract, the clause and a contact, and say plainly how the information will be treated.

What we do

What we deliver for arbitration and mediation firms.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. Site map by reader

    A structure showing routes for drafters, counsel and parties, each reaching the right page in a few clicks.

    Result: Each reader type has a visible route from the home page.

  2. Process and scope pages

    Pages saying which matters you take, how one begins and what the first sitting involves.

    Result: A party can read how to start without calling.

  3. Rules, forms and fees section

    Each document given its own page with summary, date and the file attached.

    Result: Every document has a dated page.

  4. Panel profile template

    A common layout for qualifications, subject areas and languages, checked against professional rules.

    Result: Every member has the same fields.

  5. Enquiry form and confirmation

    A short form and an acknowledgement page that says what happens next.

    Result: The sender sees what happens after submitting.

How the result is measured

  • Page load time
  • Bounce rate
  • Enquiries from the website

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these arbitration and mediation firms.

  • Institutional arbitration centres
  • Commercial mediation centres and private mediators
  • Boutique arbitration practices with senior arbitrators
  • Construction and infrastructure dispute resolution firms
  • Online dispute resolution platforms
  • Shipping and trade arbitration practices
  • Family and community mediation services
  • Arbitrator panels attached to chambers of commerce

How it works

How the website work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Confirm structure and content

    We agree the site's pages and content needs before design begins, drawing on website strategy where it exists.

  2. 2

    Design the site

    Every page is designed against your brand identity and checked for how it should convert a visitor.

  3. 3

    Build and test

    The site is developed and tested across devices and browsers before anything goes live.

  4. 4

    Load real content

    Actual copy, images and information about your business replace placeholder content before launch.

  5. 5

    Launch and hand over access

    The site goes live with domain, hosting and content management access clearly handed to you.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 1, prospecting and lead generation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Should we publish our panel list?
Institutions do, and parties expect it. What may be shown differs by profession and body, so check with your own council or adviser before publishing names.
Do we need an online filing portal?
Only if your rules and staff support it. A form that sends the enquiry to the registry is a sound start, and a full portal can follow if volume justifies it.
Can the site show testimonials?
Not advisable. Confidentiality and professional rules restrict this, and a testimonial can reveal a matter. Show your process and subject range instead, and ask your counsel before adding anything about past work.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.