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Home improvement stores · Digital marketing

Put the money where a family looks before choosing which shop to visit.

Digital marketing for a home improvement store is the mix of Maps, search, social posts, WhatsApp and a website that carries a household from a vague need to a visit or a quote. GullySales works out which channels earn their cost for your town and keeps the project desk at the end of each one.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Home improvement companies: show a real physical business scene illustrating Lead and sales pipeline. Record the enquiry source, book the site survey, and chase until the householder signs or turns the quote down.

What digital marketing means

Digital marketing is the combined work of search, social media, advertising and website channels running together rather than as separate projects with separate people. GullySales runs these as one connected system so a change in one channel, such as a new offer, is reflected everywhere at once.

Last updated 18 Oct 2026.

For home improvement stores

Where it usually goes wrong, and what we would do.

  • “The visit decides, so start at the map”

    A renovating family chooses a store to visit, not a product to order. Maps and local search sit closest to that decision, so a listing that is complete and reviewed is worth more than a handsome post.

  • “A festive sale is not a marketing plan”

    A store that advertises only at festivals is invisible between them, and the work of renovation runs across the year. A plan tied to waterproofing, summer, new possessions and festive lighting keeps the store present throughout.

  • “Spend follows what you can trace”

    Without a source on each enquiry, every channel looks the same and the budget goes to the loudest one. Tagging the source at the project desk shows which spend brought a job and which brought only calls.

  • “Online is the front door, not the shop”

    The sale is still made at the counter and the fitting still happens at a house. Digital work succeeds when it hands a family cleanly to a person who can quote, and fails when it ends at a click.

What we do

What we deliver for home improvement stores.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A channel plan for your town

    A written choice of channels with the reason for each and the one that comes first, based on where your enquiries start.

    Result: You can say why each channel is in the plan.

  2. A season calendar for the year

    Themes and offers placed against waterproofing, summer, new possessions and festive lighting.

    Result: The store is planned for ahead of each season.

  3. Source tracking at the project desk

    A field on each record for how the family found the store, filled in at the first contact.

    Result: Each enquiry has a source that can be counted.

  4. A shared hand-off rule

    A written rule for how an online enquiry reaches the project desk and who calls back.

    Result: No online enquiry waits without an owner.

  5. A reading of results against a baseline

    The state of the listing, site and enquiries recorded at the start and compared later.

    Result: You can read what moved and what did not, in your own figures.

How the result is measured

  • Enquiries across channels
  • Cost per enquiry overall
  • Channel mix by contribution

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these home improvement stores.

  • Multi-category home improvement stores in a city
  • Neighbourhood stores selling paint, fittings and hardware
  • Home improvement stores with a project desk
  • Stores that supply small contractors and handymen
  • Stores attached to a building materials yard
  • Franchise or brand-linked home improvement outlets
  • Stores with an interior and renovation service desk
  • Stores in smaller towns serving a whole district

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the digital marketing work runs

  1. 1

    Understand the objective

    We agree the one thing this campaign needs to achieve before choosing any channel.

  2. 2

    Audit available channels

    We assess which channels are realistic to run well within the budget and timeline.

  3. 3

    Strategise the central idea

    One message and offer is developed that will work across every planned channel.

  4. 4

    Implement across channels

    Each channel receives its own adapted version, launched on a shared timeline.

  5. 5

    Measure as one campaign

    Results from every channel are combined into a single report against the original objective.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Where should a small store begin?
With a complete Maps listing, a clear website page for each department and a WhatsApp number that is answered. Add paid search and social posts only after these three are working, since they send people to them.
Do we need paid ads?
Not at the start. Paid search can reach a family searching right now, and it costs money for every click. Decide after the listing and site are sound, and start with a small, watched amount.
How will we know if it is working?
Through the source field at the project desk, the listing's call and direction counts and the quotes sent. GullySales sets the baseline first, and you read the figures yourself. No one can promise the result.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.