Reply to the customer still waiting on the subsidy six weeks after switch-on.

1. Review requests at commissioning and after the paperwork lands

   Two asks, made by the engineer who was on the roof and then by the person who filed the application, each with a simple link and no chasing.

   Result: Reviews describe the whole job, paperwork included.

2. A stage-by-stage reply for a waiting customer

   Wording that states where the file stands, what was submitted on which date and what happens next, without blaming the DISCOM or the portal.

   Result: An angry post becomes a visible piece of service.

3. Updates sent before the customer has to ask

   A short message at each stage, from application filed to inspection done to meter fitted, so the silence that produces complaints never opens up.

   Result: Most of the bad reviews never get written.

4. A named person for apartment group grievances

   One person who watches the society groups you are working in, answers within a day, and moves the detail to a call with the committee.

   Result: The building sees a company that responds.

5. Alerts on the company and the directors' names

   Alerts across search, Maps and the local groups where installers are discussed, checked weekly rather than when somebody happens to notice.

   Result: You answer while the post is still recent.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.