Nobody should leave with twenty photographs and no name written down.

1. A visitor slip the floor staff will fill

   Name, number, locality, the rooms being chosen for and the stage the house has reached, taken in under a minute while the family is still at the display.

   Result: Every visit has a name attached to it by closing time.

2. Room-by-room quotation sent on WhatsApp

   Area, tile, wastage, skirting, adhesive and fittings shown for each room, as a message the family can open at home and show the mason.

   Result: They can compare your quotation without guessing what is missing.

3. Follow-up at the three points that matter

   A message the evening of the visit, a call when the quotation is a week old, and a note when the lot they liked is running low.

   Result: The family hears from you before they sit in the next showroom.

4. A separate route for architects and designers

   Sample dispatch, trade rates and a record of which project each firm is specifying for, kept apart from walk-in enquiries.

   Result: Specification requests get the answer they expect.

5. One log for Maps calls, IndiaMART and walk-ins

   Calls from the listing, marketplace enquiries, designer requests and showroom visits recorded together, with the person responsible named against each.

   Result: No enquiry sits with somebody who has forgotten it.

6. Visit to order reported every month

   Visits recorded, quotations written, orders confirmed and the rooms they covered, held against the count taken before any of this was in place.

   Result: You see how many of last month's visits actually bought.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.