Every review you hold was written after one monsoon, not after four.

1. Alerts on the firm and the owner's own name

   Watches on search, the Business Profile, the directories and the local groups where a leaking terrace is discussed before anybody writes a review.

   Result: You hear about a complaint before the committee does.

2. A warranty complaint answered on paper

   A written reply recording the visit date, what was found, what is covered and what is not, sent to the owner or the association within the week.

   Result: The argument has a document instead of a memory.

3. Reviews asked for once the rain has tested the job

   The request sent after the first heavy spell following completion, and again at the warranty visit, rather than on the day the crew leaves.

   Result: Your reviews are about dryness, not tidiness.

4. The warranty written so it can be kept

   What is covered, for how long, what the owner must not do to the treated surface, and how a claim is raised, in language a committee can read.

   Result: Nobody argues later about what was promised.

5. Committee references held with permission

   A short list of secretaries and treasurers willing to speak about the work, refreshed each year, for the building weighing three quotations.

   Result: A new committee can ring somebody like them.

6. A monthly note on what came back

   Complaints by job type and age, what was replied, and the failures that repeat, set beside the baseline taken at the audit.

   Result: A recurring failure becomes a site practice.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.