Hold the sender, the recipient and the delivery slot in one place.

1. Fields that match a flower order

   Sender, recipient, delivery address and landmark, occasion, date and slot, the arrangement, the card message, advance and balance.

   Result: The rider, the counter and the owner all read the same order.

2. One record whether the order came by phone, counter, chat or website

   Every enquiry logged in the same place, so the order book stops being spread across a diary, a phone and an inbox.

   Result: Nothing is promised twice and nothing is forgotten on a slow day.

3. A wedding and event file kept apart from bouquet orders

   A longer record holding the venue, the planner, the palette, each quote version sent and the payment stages agreed.

   Result: Four months of conversation can be picked up by whoever is free.

4. Standing corporate orders entered as recurring records

   Hotel, office and clinic arrangements set as a repeating order with the day, the vase and the contact who signs for it.

   Result: A weekly arrangement is never missed because one person was away.

5. A recipient list built as you fulfil orders

   Names and addresses of everyone who received flowers, with the occasion and who sent them, gathered from work you are doing anyway.

   Result: Next year's reminder goes to the sender with the address already in it.

6. Counter training on the fields that cannot be blank

   A short session and a printed rule, so a rushed Valentine's order still carries an address, a slot and a phone number.

   Result: The record survives your busiest week.

7. Orders by occasion, area and value read against the baseline

   Same-day against event orders, the areas you deliver to most, and repeat senders, all set beside the baseline recorded before work started.

   Result: You can tell whether the weddings or the bouquets are growing.

1. 01 · Day 1

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At the end of the term

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.