Get the review that says it arrived on time and looked like the picture.

1. A request sent with the delivery confirmation photograph

   The picture of the arrangement as delivered, followed by a short line and the review link, in the same conversation.

   Result: The ask arrives at the one moment the customer can see what they paid for.

2. Wording that prompts the two things buyers look for

   A request that asks about the delivery time and whether the arrangement matched the photograph, rather than asking for a rating.

   Result: Your reviews answer the question the next buyer is asking.

3. Sympathy and funeral orders excluded by rule

   A flag on the record and a written rule, so no review request is ever sent to a family arranging a wreath.

   Result: You never send the wrong message on the worst day of somebody's year.

4. A separate ask after a wedding, once the photographs are back

   A request timed for weeks after the event, when the couple have their pictures and can post one alongside the review.

   Result: The review that wins the next wedding comes with an image of your work.

5. A written reply for a late or wilted delivery

   A short public response that accepts the fault and moves the detail to a call, with an agreed rule on when the arrangement is replaced.

   Result: A bad delivery does not become the first thing every new customer reads.

6. Review count, rating and mentions tracked against the baseline

   New reviews, the rating, and how many mention delivery time, set beside the baseline recorded before work started.

   Result: You can see whether the routine is producing the reviews that sell.

1. 01 · Day 1

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At the end of the term

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.