Turn one anniversary bouquet into a standing order for the office.

1. An occasion diary built from last year's card messages

   Each past order turned into a dated entry with the recipient, the occasion and what was sent, so next year's reminder already knows the answer.

   Result: You reach the customer before the date with what they chose last time.

2. A standing arrangement offer for hotels, offices and clinics

   A written proposal for weekly or fortnightly arrangements setting out the vase, the day, the changeover and the price per delivery.

   Result: A one-off corporate order turns into a recurring line in the order book.

3. A service check after every corporate delivery run

   A short question to the person who signs for the arrangement, so a complaint reaches you instead of building until the account is cancelled.

   Result: You hear about the problem while it is still fixable.

4. A win-back note for the account that stopped

   A message to hotels and offices that lapsed, asking directly what changed, with an offer to come and look at the lobby again.

   Result: You find out whether you lost on price or on a missed delivery.

5. Same-day buyers moved onto a reminder list with consent

   A recorded yes at the counter or in the chat, so next year's anniversary reminder is expected rather than intrusive.

   Result: The reminder reads as a service instead of a broadcast.

6. Repeat and renewal rates read against the baseline

   Repeat senders, standing accounts held and lost, and the share of orders coming from past customers, set beside the baseline recorded before work started.

   Result: You can see whether the shop is keeping customers or replacing them.

1. 01 · Day 1

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At the end of the term

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.