Flower shops · WhatsApp marketing
Take the six o'clock anniversary order without a phone call.
WhatsApp is where a florist's urgent orders arrive, because somebody standing outside an office would rather send a message than make a call. GullySales sets up the business account with a catalogue and delivery areas, and writes the replies that turn a six o'clock message into an evening delivery.
A 90-minute audit call and a written, scored report. Turnaround, reporting and term are agreed in writing after the audit.
What WhatsApp marketing means
WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily, which gets read faster than email or SMS. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.
For flower shops
Where it usually goes wrong, and what we would do.
“The first question is always whether you deliver there”
A customer wants to know if you reach the recipient's area and by when. Put the delivery areas and the cut-off in the greeting and half the messages stop being needed.
“The delivery photograph closes the order”
A picture of the arrangement at the door ends the doubt about whether the money was well spent. It is the reason people order from the same shop again.
“Broadcasting to a sympathy customer is how you lose them”
Funeral orders sit in the same chat list as birthdays. Any list you build has to be split by occasion before a single offer goes out.
What we do
What we deliver for flower shops.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
WhatsApp Business set up with a catalogue by occasion and price
Bouquets, wreaths, wedding work and standing arrangements listed with a photograph and a price range, drawn from orders you have already made.
Result: A customer picks an arrangement before they message you.
A greeting that states delivery areas and the cut-off time
An automatic first reply naming the areas you reach, the last order time for same-day delivery, and what a wedding enquiry should include.
Result: A six o'clock customer knows in seconds whether you can help.
Ready replies for the urgent order and the event quote
Written messages for confirming an address and slot on a same-day order, and for opening a wedding conversation with the right questions.
Result: Whoever is holding the phone handles both without thinking.
The delivery confirmation photograph built into the routine
A picture taken at handover and sent to the sender with the time it was delivered.
Result: The customer sees what arrived, and you have proof if it is queried.
Lists split by occasion, with consent recorded
Separate lists for corporate accounts, wedding enquiries and individual buyers, sympathy customers kept off all of them, and an easy way to stop.
Result: Nobody gets an offer that was never meant for them.
Peak-date broadcasts kept to the few that earn their place
A message before Valentine's Day, Mother's Day and the wedding season, and nothing in between beyond a customer's own occasion.
Result: Your messages still get opened when the date matters.
Chat enquiries and orders read against the baseline
How many enquiries arrived on WhatsApp, how fast they were answered and how many became orders, set beside the baseline recorded before work started.
Result: You can see what the chat window earns in a normal week.
How the result is measured
- Messages delivered
- Reply rate
- Enquiries from WhatsApp
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these flower shops.
- Neighbourhood flower shops
- Wedding and event florists
- Corporate and hotel flower suppliers
- Online flower delivery services
- Florists specialising in funeral and sympathy arrangements
- Florists inside malls and commercial complexes
Not for
It is not the right fit if.
- You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
- You need enquiries by next week and have nobody to answer them.
- You want posts and reach reported, not enquiries and orders.
How it works
From your first message to the first report.
No open-ended retainer. Each step has a point in time and something you receive.
01 · Day 1
Free audit call
90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.
02 · After the call
Written, scored report
Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.
03 · Before work starts
Baseline recorded
Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.
04 · Month 1
The first fix goes live
Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.
05 · As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
06 · At the end of the term
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the work runs for flower shops
- 1
Assess
We look at how the shop appears for the same-day, urgent search, how wedding enquiries are quoted, and whether corporate standing orders are being pursued at all.
- 2
Fix the profile and the delivery promise
Google Business Profile set up for the delivery radius and hours, and a clear, honest same-day delivery promise the team can actually keep.
- 3
Build the wedding and event portfolio
A page of real past arrangements organised by style and budget, so a couple can judge quality before asking for a quote.
- 4
Win same-day and planned orders
Local search and Google Ads for urgent searches, and outreach with the portfolio for wedding planners and venues.
- 5
Win and keep corporate accounts
A pitch for standing weekly arrangements to hotels and offices, and a reliability record that protects the account at renewal.
Proof
What happened when owners fixed this.
Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.
Bon Millette
- Situation
- A new food brand has to look trustworthy before anyone will try it, and Bon Millette had nothing online for a first-time buyer to weigh up.
- What we did
- A site that matches the food
- The story in a trust-building order
- Product sections with full disclosure
- A short path from reading to buying
- Result
- No numbers were recorded for this engagement. The work is described in full in the case study.
Hotel Felicity Inn
- Situation
- A traveller compares three hotels on a phone and books one. The website was not built for that.
- What we did
- The site rebuilt around booking
- Photography and one look
- Search work for destination searches
- Content a traveller reads
- Result
- Online bookings increased 35%
- Organic traffic increased 50% within six months
- Positive reviews on Google and TripAdvisor increased 30%
Also worked with
Chord Road Hospital · Curtain Label · Difesa Security Services · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
The offer
Start with a free audit of how you sell.
It is useful on its own, whether or not you hire us.
What you receive
- A 90-minute call with the person who will do the work
- A written, scored report on the six places orders leak
- Every fix ranked by what it returns and what it costs
- The one thing to do first, and why
- An honest line on whether you need outside help at all
- If you do, the scope and the fee in writing
No invoice. No obligation. No sales script.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Customers send the recipient's address as a voice note. How do we stop losing it?
Can we send a Valentine's offer to everyone who ever messaged us?
How is marketing different for same-day orders versus weddings?
Do we need ads for Valentine's Day and Mother's Day?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
More for flower shops
Everything else we would do for you.
- Branding for flower shops
- Buyer journey mapping for flower shops
- Buyer persona development for flower shops
- Content marketing for flower shops
- Digital marketing for flower shops
- Lead generation for flower shops
- PPC ads for flower shops
- Public relations for flower shops
- Reputation management for flower shops
- Sales management for flower shops
- Sales process for flower shops
- Sales training for flower shops
- SEO for flower shops
- Social media marketing for flower shops
- Website design for flower shops
- Google Business Profile for flower shops
- Follow-up systems for flower shops
- CRM for flower shops
- Review generation for flower shops
- Customer retention for flower shops
- Referral marketing for flower shops
Or start from the overview: sales and marketing for flower shops.
Your next practical step
Get a free audit of how you sell, and a scored report of where the work is.
90 minutes. A written, scored report. No invoice and no obligation.