Skip to content
GullySales

Flower shops · WhatsApp marketing

Take the six o'clock anniversary order without a phone call.

WhatsApp is where a florist's urgent orders arrive, because somebody standing outside an office would rather send a message than make a call. GullySales sets up the business account with a catalogue and delivery areas, and writes the replies that turn a six o'clock message into an evening delivery.

A 90-minute audit call and a written, scored report. Turnaround, reporting and term are agreed in writing after the audit.

Two tree houses in neighbouring gardens with a picket fence between them and a tin-can telephone strung from one to the other: the can at the near house swung out on the taut string while the can at the far house hangs still on its nail

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily, which gets read faster than email or SMS. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

For flower shops

Where it usually goes wrong, and what we would do.

  • “The first question is always whether you deliver there”

    A customer wants to know if you reach the recipient's area and by when. Put the delivery areas and the cut-off in the greeting and half the messages stop being needed.

  • “The delivery photograph closes the order”

    A picture of the arrangement at the door ends the doubt about whether the money was well spent. It is the reason people order from the same shop again.

  • “Broadcasting to a sympathy customer is how you lose them”

    Funeral orders sit in the same chat list as birthdays. Any list you build has to be split by occasion before a single offer goes out.

What we do

What we deliver for flower shops.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. WhatsApp Business set up with a catalogue by occasion and price

    Bouquets, wreaths, wedding work and standing arrangements listed with a photograph and a price range, drawn from orders you have already made.

    Result: A customer picks an arrangement before they message you.

  2. A greeting that states delivery areas and the cut-off time

    An automatic first reply naming the areas you reach, the last order time for same-day delivery, and what a wedding enquiry should include.

    Result: A six o'clock customer knows in seconds whether you can help.

  3. Ready replies for the urgent order and the event quote

    Written messages for confirming an address and slot on a same-day order, and for opening a wedding conversation with the right questions.

    Result: Whoever is holding the phone handles both without thinking.

  4. The delivery confirmation photograph built into the routine

    A picture taken at handover and sent to the sender with the time it was delivered.

    Result: The customer sees what arrived, and you have proof if it is queried.

  5. Lists split by occasion, with consent recorded

    Separate lists for corporate accounts, wedding enquiries and individual buyers, sympathy customers kept off all of them, and an easy way to stop.

    Result: Nobody gets an offer that was never meant for them.

  6. Peak-date broadcasts kept to the few that earn their place

    A message before Valentine's Day, Mother's Day and the wedding season, and nothing in between beyond a customer's own occasion.

    Result: Your messages still get opened when the date matters.

  7. Chat enquiries and orders read against the baseline

    How many enquiries arrived on WhatsApp, how fast they were answered and how many became orders, set beside the baseline recorded before work started.

    Result: You can see what the chat window earns in a normal week.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these flower shops.

  • Neighbourhood flower shops
  • Wedding and event florists
  • Corporate and hotel flower suppliers
  • Online flower delivery services
  • Florists specialising in funeral and sympathy arrangements
  • Florists inside malls and commercial complexes

Not for

It is not the right fit if.

  • You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
  • You need enquiries by next week and have nobody to answer them.
  • You want posts and reach reported, not enquiries and orders.

How it works

From your first message to the first report.

No open-ended retainer. Each step has a point in time and something you receive.

  1. 01 · Day 1

    Free audit call

    90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

  2. 02 · After the call

    Written, scored report

    Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

  3. 03 · Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

  4. 04 · Month 1

    The first fix goes live

    Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

  5. 05 · As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. 06 · At the end of the term

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the work runs for flower shops

  1. 1

    Assess

    We look at how the shop appears for the same-day, urgent search, how wedding enquiries are quoted, and whether corporate standing orders are being pursued at all.

  2. 2

    Fix the profile and the delivery promise

    Google Business Profile set up for the delivery radius and hours, and a clear, honest same-day delivery promise the team can actually keep.

  3. 3

    Build the wedding and event portfolio

    A page of real past arrangements organised by style and budget, so a couple can judge quality before asking for a quote.

  4. 4

    Win same-day and planned orders

    Local search and Google Ads for urgent searches, and outreach with the portfolio for wedding planners and venues.

  5. 5

    Win and keep corporate accounts

    A pitch for standing weekly arrangements to hotels and offices, and a reliability record that protects the account at renewal.

Proof

What happened when owners fixed this.

Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.

All case studies
  • Bon Millette

    Situation
    A new food brand has to look trustworthy before anyone will try it, and Bon Millette had nothing online for a first-time buyer to weigh up.
    What we did
    • A site that matches the food
    • The story in a trust-building order
    • Product sections with full disclosure
    • A short path from reading to buying
    Result
    No numbers were recorded for this engagement. The work is described in full in the case study.
    Read the case study
  • Hotel Felicity Inn

    Situation
    A traveller compares three hotels on a phone and books one. The website was not built for that.
    What we did
    • The site rebuilt around booking
    • Photography and one look
    • Search work for destination searches
    • Content a traveller reads
    Result
    • Online bookings increased 35%
    • Organic traffic increased 50% within six months
    • Positive reviews on Google and TripAdvisor increased 30%
    Read the case study

Also worked with

Chord Road Hospital · Curtain Label · Difesa Security Services · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

The offer

Start with a free audit of how you sell.

It is useful on its own, whether or not you hire us.

What you receive

  • A 90-minute call with the person who will do the work
  • A written, scored report on the six places orders leak
  • Every fix ranked by what it returns and what it costs
  • The one thing to do first, and why
  • An honest line on whether you need outside help at all
  • If you do, the scope and the fee in writing

No invoice. No obligation. No sales script.

We call and WhatsApp on this number.

We use your details only to reply to this enquiry. See the privacy policy.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Customers send the recipient's address as a voice note. How do we stop losing it?
Ask for the address as text in your reply, and copy it into the order record before doing anything else. Voice notes disappear in a busy chat list on the fourteenth of February. One line in your standard reply fixes most of it.
Can we send a Valentine's offer to everyone who ever messaged us?
Only to people who agreed to hear from you, and never to anyone who ordered sympathy flowers. Ask permission at the point of order and keep the record. A list built without it gets your number blocked and eventually reported.
How is marketing different for same-day orders versus weddings?
Same-day orders need speed and a strong local search presence; weddings need a portfolio and patience over weeks. We build both, tracked separately.
Do we need ads for Valentine's Day and Mother's Day?
Usually yes, in the week before. Searches for flower delivery jump around these dates, and many orders are placed only a day or two ahead. A small, radius-limited ad budget then catches buyers your profile alone would miss.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped in the free audit and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after the audit, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time, follow-up and your Google Business Profile usually show in weeks, because the enquiries already exist. Ads show in days once follow-up is ready. SEO and content take months. The audit tells you which applies to you.
Who will actually do the work?
The person you meet on the audit call. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
For the audit, last month's enquiries in any format and 90 minutes with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM, and time for the review meetings.

Your next practical step

Get a free audit of how you sell, and a scored report of where the work is.

90 minutes. A written, scored report. No invoice and no obligation.