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Corporate travel agencies · Follow up systems

Stay in the room through a procurement process that takes its time.

A follow-up system for a corporate travel agency is the routine that keeps a conversation alive while a company reviews vendors, runs a trial or waits for a tender to open. GullySales writes the messages, sets the reminders and decides who contacts whom.

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Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of travel agencies and tour operators at work in India

What follow up systems means

A follow-up system is the set routine for calling, messaging or emailing an enquiry more than once, since most buyers do not decide on the first conversation. GullySales sets the number and timing of follow-ups so an undecided buyer keeps hearing from you until they decide either way.

Also for corporate travel agencies

Sales and marketing for corporate travel agencies, the overview.

Last updated 18 Oct 2026.

For corporate travel agencies

Where it usually goes wrong, and what we would do.

  • “Silence after a proposal is normal”

    Procurement moves at its own pace and a quiet fortnight is not a no. An agency that chases daily annoys the admin head. One that never chases is forgotten. A set rhythm with a useful reason for each contact avoids both.

  • “Each touch needs something to give”

    A message saying just checking in gives the buyer nothing. A note with a one-page policy outline, a useful circular or an answer to a question raised earlier earns a reply.

  • “Trial accounts need a closing step”

    A trial month ends, and without a review meeting booked in advance the account drifts into the old arrangement. Agree the review date and the decision criteria at the start of the trial.

What we do

What we deliver for corporate travel agencies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A follow-up path for each stage

    For each stage, the next message, who sends it and the reason for contact.

    Result: Every open account has a next step.

  2. Message templates with room to personalise

    Short notes for after a first call, after a proposal, during a tender and after a trial, each with a line to add.

    Result: Messages go out on time and still read as personal.

  3. A trial review plan

    A review meeting booked on the first day of the trial, with a one-page summary of bookings handled and issues resolved.

    Result: The trial ends in a decision, not a drift.

  4. Post-disruption check-in

    A note to the admin head after any handled disruption asking whether the response was right.

    Result: A good response is noticed and a bad one is caught early.

  5. A stalled-account list

    A list of accounts with no contact for a set period and a plan to reopen each.

    Result: Quiet accounts are reviewed, not forgotten.

How the result is measured

  • Follow-up completion rate
  • Average number of follow-ups before close
  • Enquiries closed after repeat follow-up

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full lead response and follow-up page

Who it is for

This is written for these corporate travel agencies.

  • SME corporate travel desks serving local manufacturers
  • Agencies handling travel for IT and services companies
  • Travel management companies for larger firms
  • Business travel specialists for exporters and trading houses
  • MICE and incentive trip organisers
  • Agencies serving hospitals, schools and trusts
  • Visa and travel for company staff sent overseas
  • Agencies working with consultants and professional firms

How it works

How the follow up systems work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Measure today's reply time

    From last month's enquiries, we measure how long each waited for a first reply and how many follow-ups it got.

  2. 2

    Agree targets and the sequence

    We set reply targets and the follow-up sequence with your team, based on its real hours and workload.

  3. 3

    Set up templates, tasks and ownership

    Templates, first-call questions, CRM tasks and named owners go live, with cover for leave and weekends.

  4. 4

    Track and adjust every month

    Reply time and follow-up completion are reported against the baseline, and the routine is changed where it is not kept.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 2, qualification. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
How often should we contact a company in procurement?
Set a rhythm with the buyer. Ask at the proposal stage when they expect to decide and when they would like to hear from you. Follow that. Contact outside it only with something useful.
Should follow-up go by email or WhatsApp?
Use the channel the buyer used. Some admin heads prefer email for documents and WhatsApp for quick questions. Ask, and note the answer in the record.
What if the buyer stops replying?
Send one clear closing note offering to pause until they are ready, and leave the door open. Then put a date in the record to try again, perhaps near the contract end.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.

More for corporate travel agencies

Everything else we would do for you.

Closest to this: leads and follow-up

Also for corporate travel agencies

Or start from the overview: sales and marketing for corporate travel agencies.

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