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Corporate travel agencies · WhatsApp marketing

Answer the admin head on the app they already have open.

WhatsApp marketing for a corporate travel agency is the use of WhatsApp for enquiries, documents and travel updates with company contacts who have agreed to be messaged. GullySales sets the numbers, the replies and the rules so the channel helps a desk without turning into a flood of forwards.

Tell us what you needor call +91 80958 58589

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of travel agencies and tour operators at work in India

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Also for corporate travel agencies

Sales and marketing for corporate travel agencies, the overview.

Last updated 18 Oct 2026.

For corporate travel agencies

Where it usually goes wrong, and what we would do.

  • “The admin head already messages the desk”

    In some companies the quick question about a fare or a visa goes on WhatsApp. If the agency answers on a personal phone with no record, the conversation vanishes when the staff member leaves.

  • “Updates are worth more than promotions”

    A message with a changed gate or a rebooked flight is welcome at any hour. A broadcast about a holiday offer sent to the same contacts teaches them to mute you.

  • “Consent and numbers need care”

    Company contacts may not have agreed to promotional messages. Ask first, keep a record, honour a request to stop, and check the platform's current rules for business messaging.

What we do

What we deliver for corporate travel agencies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A business number and profile

    A dedicated number with a business profile showing the agency name, hours and a short description for company clients.

    Result: Contacts reach a clear corporate number.

  2. Saved replies for common questions

    Ready answers for requests such as a quote, a document list for a visa or an invoice copy, reviewed by the owner.

    Result: Routine questions get a consistent answer.

  3. Booking and disruption message formats

    Plain formats for confirmations, changes and delays, with the booking reference and next step.

    Result: A traveller can act on a message without calling.

  4. A consent record

    A list of contacts who agreed to receive messages, with date and subject, and a way to stop.

    Result: You know who may be messaged and about what.

  5. Group and hand-over rules

    Rules for when a client group is created, who is in it and how conversations move to the next staff member.

    Result: Account history stays with the agency, not a phone.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full WhatsApp marketing and automation page

Who it is for

This is written for these corporate travel agencies.

  • SME corporate travel desks serving local manufacturers
  • Agencies handling travel for IT and services companies
  • Travel management companies for larger firms
  • Business travel specialists for exporters and trading houses
  • MICE and incentive trip organisers
  • Agencies serving hospitals, schools and trusts
  • Visa and travel for company staff sent overseas
  • Agencies working with consultants and professional firms

How it works

How the whatsapp marketing work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Can we send offers to client contacts?
Only to those who agreed to receive them, and only about travel they have a reason to care about. Keep service messages and promotions separate so a person can accept one without the other.
Should staff use their own phones?
Prefer an agency number or the business app. Personal phones put client data in the wrong place and leave when staff do. If staff must use their own, set rules and move records to the CRM.
Is it fine to share passport scans over chat?
Avoid it where you can. Ask your lawyer how documents should be collected and stored, and use a secure upload route if you have one. Delete chat copies according to your own policy.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

More for corporate travel agencies

Everything else we would do for you.

Or start from the overview: sales and marketing for corporate travel agencies.

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