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Arbitration and mediation firms · Digital marketing

Plan your online presence around how a matter actually reaches you.

Digital marketing for an arbitration or mediation firm is the joined plan covering site, search, profiles, outreach and records, set against how matters come to you. GullySales works out which parts earn their place and which are not worth the effort.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of law firms at work in India

What digital marketing means

Digital marketing is the combined work of search, social media, advertising and website channels running together rather than as separate projects with separate people. GullySales runs these as one connected system so a change in one channel, such as a new offer, is reflected everywhere at once.

Last updated 18 Oct 2026.

For arbitration and mediation firms

Where it usually goes wrong, and what we would do.

  • “Not every channel suits this audience”

    Parties do not scroll a feed looking for a forum. Counsel read professional networks and search results, and contract drafters look for clauses and rules. A plan built on the channels these readers use beats one that copies a consumer brand.

  • “Online and offline feed each other”

    A lawyer meets you at a workshop and then looks you up. If the site is out of date or the profile differs, the meeting is wasted. The plan treats the room and the web as one path from introduction to enquiry.

  • “Spend needs a reason”

    Advertising legal services is restricted for advocates and bodies, and platforms have their own rules. Money spent without checking either can do harm. The plan names what is permitted, with your counsel, before any budget is set.

  • “Reading results needs matter data”

    Visits and clicks say little. What matters is which enquiries became filed matters or appointments. The plan connects the website enquiry to the registry record, so the reading is of work, not traffic.

What we do

What we deliver for arbitration and mediation firms.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. Channel plan from your matter sources

    A short plan naming the channels worth keeping, drawn from how past matters reached you.

    Result: Each channel on the plan has a recorded reason.

  2. Presence audit

    Site, listings, profiles and directory entries compared for accuracy.

    Result: A list shows every place your details differ.

  3. Compliance check list

    A list of the points your counsel should review before anything goes live.

    Result: Your council has one list to review rather than separate items.

  4. Enquiry-to-matter tracking

    A sheet linking each web enquiry to its outcome in the registry.

    Result: You can see which online enquiries became filings.

  5. Review agenda

    A set of questions for reviewing what to continue, change or stop.

    Result: The review has an agreed set of questions.

How the result is measured

  • Enquiries across channels
  • Cost per enquiry overall
  • Channel mix by contribution

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these arbitration and mediation firms.

  • Institutional arbitration centres
  • Commercial mediation centres and private mediators
  • Boutique arbitration practices with senior arbitrators
  • Construction and infrastructure dispute resolution firms
  • Online dispute resolution platforms
  • Shipping and trade arbitration practices
  • Family and community mediation services
  • Arbitrator panels attached to chambers of commerce

How it works

How the digital marketing work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Understand the objective

    We agree the one thing this campaign needs to achieve before choosing any channel.

  2. 2

    Audit available channels

    We assess which channels are realistic to run well within the budget and timeline.

  3. 3

    Strategise the central idea

    One message and offer is developed that will work across every planned channel.

  4. 4

    Implement across channels

    Each channel receives its own adapted version, launched on a shared timeline.

  5. 5

    Measure as one campaign

    Results from every channel are combined into a single report against the original objective.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

What should we do first?
Fix the site and listings so they are accurate, then write the process pages. Outreach and extra channels come after that. We order the work from your own records.
Is digital marketing allowed for our profession?
Rules vary by profession, body and state, and platforms change theirs. Check with your own council or adviser before launching anything, and keep content informative.
How do we know it is working?
Compare enquiries received with matters filed or appointments made, by source. If a channel brings enquiries but no matters, we revise or drop it.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.