Google Business Profile management · Marketing
Be the pin on the map that shows correct hours and actually answers reviews.
For a clinic, a restaurant, a repair shop or any business people visit or call locally, the Google Business Profile is often the first thing a searcher sees. It appears before they ever reach the website. A profile with wrong hours, no recent photos and unanswered reviews looks neglected, and neglected looks unreliable.
A 90-minute audit call and a written, scored report. Turnaround, reporting and term are agreed in writing after the audit.
In one paragraph
Google Business Profile management keeps your listing on Google Maps and search complete, accurate and active: correct hours, categories, photos and prompt replies to reviews. GullySales sets it up properly and keeps it current, since an abandoned profile quietly costs local businesses calls and visits.
We set up the profile completely: correct categories so it appears for the right searches, service and product listings, and a steady stream of photos and posts. We then answer reviews, good and bad, within a few days, because a reply says more about a business than the review itself.
This is narrower than full local SEO, which also covers the website and citations across other directories. Google Business Profile management is specifically the maintenance and activity on this one listing, kept current every month.
The problem
Does this sound like your business?
What owners tell us on the first call, in their words.
“The listing shows the wrong hours or an old address”
A customer drives to a location that has moved, or calls outside hours the listing still shows as open, because nobody has updated it.
“A bad review sits unanswered for months”
A negative review is visible to every future searcher, and the silence from the business looks worse than the review itself.
“The profile has no recent photos”
The last uploaded photos are years old, so the listing looks abandoned compared to a competitor's active one.
“The business shows up for the wrong searches”
Categories and services are set incorrectly or left at the default, so the listing appears for the wrong kind of enquiry.
What we do
Everything that is included.
Each deliverable, and what it gets you. Nothing here is an extra.
Profile setup and correction
Categories, services, hours, address and contact details checked and corrected across every location.
Photo and post schedule
Regular photos and short posts added, keeping the listing visibly active rather than static.
Review response
Every review responded to within a few days, in your voice, whether positive or negative.
Question and answer monitoring
Public questions on the listing answered accurately before an incorrect answer from someone else appears instead.
Multi-location consistency
The same standard of accuracy and activity maintained across every branch's profile.
How the result is measured
- Calls and direction requests from the profile
- Review response time and rate
- Photos and posts added per month
- Profile completeness across all locations
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for you if these sound familiar.
- Any business people find through Google Maps: clinics, restaurants, repair shops, retailers, salons
- Multi-branch businesses needing a separate, accurate profile for each location
- Businesses with an existing profile that has not been updated in months
- Owners who receive reviews, positive or negative, and do not respond to any of them
- Businesses that have never used the posts, Q&A or product listing features on their profile
Not for
It is not the right fit if.
- Purely online businesses with no physical location or service area customers search locally for
- Businesses unwilling to respond to reviews, since ignoring them undermines the value of managing the profile at all
- Anyone expecting this alone to fix a wider website or SEO problem
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Free audit call
90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.
After the call
Written, scored report
Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.
Before work starts
Baseline recorded
Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the work runs
- 1
Understand your locations
We confirm every branch, its correct details and which categories genuinely match what it offers.
- 2
Audit current profiles
We check what is wrong, outdated or missing on each existing listing.
- 3
Correct and complete
Every profile is brought up to date, with services, hours and photos filled in properly.
- 4
Implement ongoing activity
Posts, photos and review replies are added on a regular schedule rather than occasionally.
- 5
Measure and adjust
We track calls and direction requests and adjust categories or content where a listing underperforms.
Proof
What happened when owners fixed this.
Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.
Hotel Felicity Inn
- Situation
- A traveller compares three hotels on a phone and books one. The website was not built for that.
- What we did
- The site rebuilt around booking
- Photography and one look
- Search work for destination searches
- Content a traveller reads
- Result
- Online bookings increased 35%
- Organic traffic increased 50% within six months
- Positive reviews on Google and TripAdvisor increased 30%
SB Engineering
- Situation
- Buyers searching for laser cutting and sheet metal work in Bengaluru were finding other suppliers first, because the company did not rank for the terms its own customers type.
- What we did
- The site redesigned for mobile
- Search work on the buyer's terms
- Content that shows the work
- Social channels managed
- Result
- Website traffic rose 60% within six months, against a target of 50%.
- High-quality leads rose 45%, with a rise in conversion rates alongside them.
- Fifteen target keywords moved up the rankings, five of them into the top three positions.
Chord Road Hospital
- Situation
- Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
- What we did
- Website rebuilt around patient needs
- Search visibility
- Social media on a schedule
- Review management
- Result
- Organic traffic increased 60% within six months
- Online appointment bookings increased 40%
- Social following grew 45%, and engagement on it rose 70%
Also worked with
Curtain Label · Difesa Security Services · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Engagement options
Ways to work with us.
Pick the size of commitment that fits. Every option starts with the free audit.
Option 1
The audit on its own
A 90-minute call and a written, scored report. It says honestly whether you need outside help, and many fixes are ones your own team can make.
Option 2
One fix, scoped
Start with the fix the audit ranks first, such as reply time or follow-up. The fee is in writing before anything starts.
Option 3
An ongoing programme
We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.
Option 4
Guidance for your own team or agency
We plan, brief and check the work of your in-house team or current agency, instead of replacing them.
The offer
Start with a free audit of how you sell.
It is useful on its own, whether or not you hire us.
What you receive
- A 90-minute call with the person who will do the work
- A written, scored report on the six places orders leak
- Every fix ranked by what it returns and what it costs
- The one thing to do first, and why
- An honest line on whether you need outside help at all
- If you do, the scope and the fee in writing
No invoice. No obligation. No sales script.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
How long does it take to fix an outdated profile?
What if we have several branches?
Do you respond to negative reviews too?
Is this the same as local SEO?
How is progress reported?
How much does it cost?
How long is the contract?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
By industry
Google Business Profile management, written for your industry.
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Your next practical step
Get a free audit of how you sell, and a scored report of where the work is.
90 minutes. A written, scored report. No invoice and no obligation.