Google Business Profile management · Marketing
Be the pin on the map that shows correct hours and actually answers reviews.
For a clinic, a restaurant, a repair shop or any business people visit or call locally, the Google Business Profile is often the first thing a searcher sees. It appears before they ever reach the website. A profile with wrong hours, no recent photos and unanswered reviews looks neglected, and neglected looks unreliable.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
In one paragraph
Google Business Profile management keeps your listing on Google Maps and search complete, accurate and active: correct hours, categories, photos and prompt replies to reviews. GullySales sets it up properly and keeps it current, since an abandoned profile quietly costs local businesses calls and visits.
We set up the profile completely: correct categories so it appears for the right searches, service and product listings, and a steady stream of photos and posts. We then answer reviews, good and bad, because a reply says more about a business than the review itself.
This is narrower than full local SEO, which also covers the website and citations across other directories. Google Business Profile management is specifically the maintenance and activity on this one listing, kept current every month.
The problem
Does this sound like your business?
What owners tell us on the first call, in their words.
“The listing shows the wrong hours or an old address”
A customer drives to a location that has moved, or calls outside hours the listing still shows as open, because nobody has updated it.
“A bad review sits unanswered for months”
A negative review is visible to every future searcher, and the silence from the business looks worse than the review itself.
“The profile has no recent photos”
The last uploaded photos are years old, so the listing looks abandoned compared to a competitor's active one.
“The business shows up for the wrong searches”
Categories and services are set incorrectly or left at the default, so the listing appears for the wrong kind of enquiry.
What we do
Everything that is included.
Each deliverable, and what it gets you. Nothing here is an extra.
Profile setup and correction
Categories, services, hours, address and contact details checked and corrected across every location.
Photo and post schedule
Regular photos and short posts added, keeping the listing visibly active rather than static.
Review response
Every review responded to within a few days, in your voice, whether positive or negative.
Question and answer monitoring
Public questions on the listing answered accurately before an incorrect answer from someone else appears instead.
Multi-location consistency
The same standard of accuracy and activity maintained across every branch's profile.
How the result is measured
- Calls and direction requests from the profile
- Review response time and rate
- Photos and posts added per month
- Profile completeness across all locations
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for you if these sound familiar.
- Any business people find through Google Maps: clinics, restaurants, repair shops, retailers, salons
- Multi-branch businesses needing a separate, accurate profile for each location
- Businesses with an existing profile that has not been updated in months
- Owners who receive reviews, positive or negative, and do not respond to any of them
- Businesses that have never used the posts, Q&A or product listing features on their profile
Not for
It is not the right fit if.
- Purely online businesses with no physical location or service area customers search locally for
- Businesses unwilling to respond to reviews, since ignoring them undermines the value of managing the profile at all
- Anyone expecting this alone to fix a wider website or SEO problem
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the work runs
- 1
Understand your locations
We confirm every branch, its correct details and which categories genuinely match what it offers.
- 2
Audit current profiles
We check what is wrong, outdated or missing on each existing listing.
- 3
Correct and complete
Every profile is brought up to date, with services, hours and photos filled in properly.
- 4
Implement ongoing activity
Posts, photos and review replies are added on a regular schedule rather than occasionally.
- 5
Measure and adjust
We track calls and direction requests and adjust categories or content where a listing underperforms.
Proof
What happened when owners fixed this.
Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.
Hotel Felicity Inn
- Situation
- A traveller compares three hotels on a phone and books one. The website was not built for that.
- What we did
- The site rebuilt around booking
- Photography and one look
- Search work for destination searches
- Content a traveller reads
- Result
- Online bookings increased 35%
- Organic traffic increased 50% within six months
- Positive reviews on Google and TripAdvisor increased 30%
Burhani Hydroline
- Situation
- The website was dated. Menus were hard to follow, pages were slow, and it did not work properly on a phone, which is where a buyer looks first.
- What we did
- Research before design
- Wireframes and prototypes
- The full product catalogue
- An online checkout
- Result
- No numbers were recorded for this engagement. The work is described in full in the case study.
HOPO Hardware
- Situation
- There was no website or online platform of any kind, so nothing showed the products, their features or their technical specifications. A dealer who wanted a specification had to ask for it every time.
- What we did
- Website and product catalogue
- Logo and colour palette
- Printed stationery
- Social accounts opened
- Result
- No numbers were recorded for this engagement. The work is described in full in the case study.
Also worked with
Chord Road Hospital · Curtain Label · Difesa Security Services · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Engagement options
Ways to work with us.
Pick the size of commitment that fits. Every option starts with your brief and a conversation.
Option 1
The conversation on its own
A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.
Option 2
One fix, scoped
Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.
Option 3
An ongoing programme
We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.
Option 4
Guidance for your own team or agency
We plan, brief and check the work of your in-house team or current agency, instead of replacing them.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
How long does it take to fix an outdated profile?
What if we have several branches?
Do you respond to negative reviews too?
Is this the same as local SEO?
How is progress reported?
How much does it cost?
How long is the contract?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
By industry
Google Business Profile management, written for your industry.
Related services
Often bought with this, or instead of it.
Read before you buy
- Customers two roads away cannot find you on Maps. Fix it in one afternoon.A one-afternoon local visibility check in the right order: your Google Business Profile, matching details, reviews, a page for each area and a way to see if it worked.
- Preparing for a short tourist season in Kullu and ManaliHotels in Kullu and Manali get a few peak weeks and no time to learn on the job. Rehearse the season before the first weekend: rates, replies, photographs, staff and profiles set, then tested.
- Multi-branch Google Business Profile: how to manage ten locations without duplicate listingsHow to name, categorise and run ten branch profiles so they do not duplicate or compete, with a branch register, phone rules and a plan for who answers each review.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.