A buyer reads a service complaint before he reads about your showroom.

1. Separate profiles for sales and service

   Where the workshop has its own address or phone line, a listing of its own with categories, photographs and hours.

   Result: The showroom listing stops carrying service complaints.

2. The review asked for on delivery day

   The sales consultant asks while the paperwork is being handed over, with a short link inside the delivery folder.

   Result: Reviews come from the happiest hour of the sale.

3. A reply routine built on the job card

   Every service complaint answered with the job card number, the person handling it and a date, without a public argument about who is right.

   Result: Readers see a dealership that answers.

4. The billing conversation fixed before the money

   Accessory charges, insurance options and the estimate explained and signed off before the invoice is raised.

   Result: The complaint stops being created.

5. The transfer process explained in public

   What you do about the RTO transfer, the insurance and the inspection on a pre-owned car, published and repeated in replies.

   Result: Cautious buyers get their doubt answered early.

6. A monthly read across every branch

   What the reviews said, by branch and department, with the recurring ones taken to the workshop and the accessories desk.

   Result: The causes get dealt with rather than answered.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.