Commercial real estate developers and brokers · CRM
Keep every requirement, introduction and lock-in date in one record the company owns.
A CRM for commercial real estate is the record of every requirement and every tenant. It holds the area needed, move date, introducing broker, tours, test fits and term sheet stage, then the lock-in and escalation dates once signed. GullySales sets up those fields and the introduction rule, so the record outlasts any one leasing manager.
A 90-minute audit call and a written, scored report. Turnaround, reporting and term are agreed in writing after the audit.

What CRM means
A CRM is the record where every enquiry, call and quote is kept against a customer, replacing separate notebooks, spreadsheets and memory. GullySales sets up or cleans an existing CRM and reports from it by enquiry outcome rather than by activity logged.
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Sales and marketing for commercial real estate developers and brokers, the overview.
Last updated 6 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.
For commercial real estate developers and brokers
Where it usually goes wrong, and what we would do.
“A requirement lives for months”
Between the first call and a signed lease come tours, test fits, a board approval and legal review. Notes on one manager's phone do not last that long.
“The lease is the start of the next sale”
Lock-in end, escalation date and renewal notice are sales dates. A CRM that stops at signing leaves the renewal to chance.
“One company, several requirements”
A corporate occupier may want an office in one city and a warehouse in another. Record the company once with the requirements under it, or two of your people ring the same CFO.
What we do
What we deliver for commercial real estate developers and brokers.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A requirement record with commercial fields
Area or seats, space type, budget on a rent basis, move date, current lease end, fit-out need and decision makers, held centrally.
Result: Any manager can pick up a requirement halfway through.
Introductions logged as they arrive
Broker, company, date and time of the first introduction, with the validity your rule sets shown beside it.
Result: Commission questions are answered from the record.
Tours and test fits as events
Which floors were shown, who attended, what the occupier asked for, and the test-fit layout sent afterwards.
Result: The next call picks up where the tour stopped.
Stages that match a commercial deal
Requirement, tour, test fit, proposal, term sheet or LOI, legal review, lease signed and fit-out, with a reason needed before anything is closed as lost.
Result: The pipeline reads the way leases are signed.
Tenant dates after signing
Lock-in end, escalation, renewal notice and lease expiry for each tenant, with a named owner for each renewal conversation.
Result: Renewals start from the record, not from a notice letter.
Stacking plan beside the pipeline
Which floors and units are free, held under a term sheet or let, visible next to each requirement.
Result: Nobody offers a floor that went under LOI last week.
How the result is measured
- Enquiries logged in the CRM
- Data completeness
- Reports generated from CRM data
Recorded as a baseline before work starts, so every later report has an honest comparison.
What to record, and when
What a commercial leasing team should record about each requirement and tenant, and whether software is needed yet.
- First introduction, with date and time
- Record who brought the requirement, the company named and the exact time. Introductions decide commission, and memory loses that argument.
- Area, move date and current lease end
- Write all three at the first call. A company whose lease ends well after your floor is free is a requirement to plan for, not one to chase this week.
- Who signs on the occupier's side
- Name the admin head, the CFO, the founder or the board, and note which of them has toured. A deal stalls at whoever has not seen the floor.
- Term sheet points still open
- List lock-in, escalation, rent-free fit-out period, deposit and car parks as agreed or open. Legal review moves faster when the open points are written down.
- Tenant dates once the lease is signed
- Enter lock-in end, escalation and renewal notice for each tenant. Keeping a tenant costs less than finding a new one, and the renewal starts from these dates.
- Do you need software yet?
- One broker with a few live requirements can work from a sheet. A landlord with several buildings, brokers and tenants needs a shared CRM, because introductions and lease dates cannot sit in one person's file.
Who it is for
This is written for these commercial real estate developers and brokers.
- Office and IT park developers
- Retail, high street and showroom space owners
- Warehousing and logistics park developers
- Industrial shed and land owners near state industrial estates
- Commercial brokers and tenant representation firms
- Managed office and coworking operators
- Sellers of pre-leased shops and offices
- Owners of single commercial buildings leasing floor by floor
Not for
It is not the right fit if.
- You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
- You need enquiries by next week and have nobody to answer them.
- You want posts and reach reported, not enquiries and orders.
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Free audit call
90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.
After the call
Written, scored report
Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.
Before work starts
Baseline recorded
Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the work runs for commercial real estate developers and brokers
- 1
Audit how requirements arrive
We check how broker requirements, portal enquiries and calls from the to-let banner are received, who answers them, and whether the first introduction is written down.
- 2
Build the building and floor pages
A page and a factsheet per building, with floor plates, areas, efficiency, power, parking and terms, so a broker or admin head can shortlist without a call.
- 3
Equip the brokers
A broker pack at one link, a first-introduction rule in writing and a commission sheet, sent to the brokers active on your corridor.
- 4
Reach occupiers directly
Micro-market search pages, LinkedIn for admin and facilities heads, and portal listings for small occupiers, all sending enquiries into one record.
- 5
Track each requirement to a signed lease
One CRM record per requirement, from first call through tours, test fits and the term sheet to the lease or sale deed, reported against the baseline.
Proof
What happened when owners fixed this.
Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.
Houzeome Interior Design Studio
- Situation
- A client choosing an interior designer wants to see rooms the studio actually finished. The site showed stock photography, which tells a prospective client nothing about this studio.
- What we did
- A custom site build
- The studio's own photography
- One brand across the site
- Six project pages
- Result
- Six real projects published, each with its own detailed case-study page
Chord Road Hospital
- Situation
- Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
- What we did
- Website rebuilt around patient needs
- Search visibility
- Social media on a schedule
- Review management
- Result
- Organic traffic increased 60% within six months
- Online appointment bookings increased 40%
- Social following grew 45%, and engagement on it rose 70%
Also worked with
Curtain Label · Difesa Security Services · Felicity Inn · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
The offer
Start with a free audit of how you sell.
It is useful on its own, whether or not you hire us.
What you receive
- A 90-minute call with the person who will do the work
- A written, scored report on the six places orders leak
- Every fix ranked by what it returns and what it costs
- The one thing to do first, and why
- An honest line on whether you need outside help at all
- If you do, the scope and the fee in writing
No invoice. No obligation. No sales script.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Our leasing team works on WhatsApp. How does that get into the CRM?
Our managers do not update the record. What works?
Who owns the data if brokers register requirements in our CRM?
Can one CRM hold both leasing and the sale of units?
Do you work with commercial brokers or only with developers?
Do we need RERA registration to market commercial space?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
From the blog
Further reading for commercial real estate developers and brokers.
- 5 min read · 6 Oct 2026Why brokers stop showing your building to tenantsA broker shortlists the building whose availability, rent and terms are current and easy to forward. Here is what makes a commercial landlord drop off a broker's list, and how to stay on it.
- 6 min read · 6 Oct 2026How plot developers stop selling one plot twiceA plot offered to two families in the same weekend costs a developer trust and a sale. This post sets out a single plot register, a hold rule and a token routine that prevent it.
- 5 min read · 6 Oct 2026How diagnostic centres quote a corporate health campA corporate health camp is won in the quote and the chasing after it, not the first call. This post covers what to ask, what goes on the one page, and who follows up.
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Or start from the overview: sales and marketing for commercial real estate developers and brokers.
Your next practical step
Get a free audit of how you sell, and a scored report of where the work is.
90 minutes. A written, scored report. No invoice and no obligation.