ERP software providers · Reputation management
Answer the buyer asking whether your last implementation actually went live.
Reputation management for an ERP provider is about what a cautious buyer finds when they check whether your projects finish. GullySales gets your work onto the software review sites buyers read, builds a review routine timed to go-live, and writes the reply to the customer whose project ran late.
What reputation management means
Reputation management is watching what is said about your business across Google, social media and review sites, and responding to it before it changes a buyer's mind. GullySales monitors mentions, drafts responses to negative reviews and flags recurring complaints back to your team.
Also for ERP software providers
- SEO for ERP software providers
- PPC ads for ERP software providers
- Lead generation for ERP software providers
- Digital marketing for ERP software providers
- Local SEO for ERP software providers
- Branding and identity for ERP software providers
- Social media marketing for ERP software providers
- Content marketing for ERP software providers
Sales and marketing for ERP software providers, the overview.
For ERP software providers
Where it usually goes wrong, and what we would do.
“Every buyer has heard of an ERP project that was abandoned”
Often their own. They are not reading reviews to be impressed, they are checking whether anyone was left halfway.
“The loudest review comes from the go-live that slipped”
A customer who waited three extra months writes at length, while the plant that went live on time says nothing unless asked.
“Your reference calls are your reputation and nobody manages them”
The same two customers get called every time until they stop picking up.
What we do
What we deliver for ERP software providers.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
Listings on the software review sites buyers check
A complete profile on the comparison and review sites Indian buyers use, with modules, trades served and implementation locations filled in properly.
Result: A buyer comparing three partners finds you in the comparison.
A review ask timed to the third month after go-live
Not at signing and not in the messy first weeks, but once the accounts team has closed a month on the new system, asked by the implementation lead who was there.
Result: Reviews describe a finished project instead of a hopeful start.
A written reply routine for a bad review
Who replies, within how long, and what may be said, with the rule that scope and payment disputes move to a call and never into a public thread.
Result: The next reader sees a firm that answers rather than argues.
A reference panel spread across trades
Six or eight customers who have agreed to take calls, grouped by trade and rotated, with a thank-you routine so they stay willing.
Result: A worried prospect hears from someone in their own line of work.
Alerts on your firm, your product and your founder
Search alerts for the company name, any add-on product you sell and the founder's name, so a forum post or an employee review is seen the same week.
Result: You hear it before a prospect quotes it back to you.
How the result is measured
- Average rating
- Response time to reviews
- Negative mentions resolved
Recorded as a baseline before work starts, then reported every month against it.
Who it is for
This is written for these ERP software providers.
- ERP implementation partners for SAP Business One, Odoo or Microsoft Dynamics
- Tally partners selling add-ons and customisation
- Zoho partners and implementation consultants
- Industry-specific ERP product companies
- ERP providers for pharma and retail distribution
- Manufacturing ERP and MRP software vendors
- Construction and project ERP providers
- Cloud ERP and SaaS accounting providers for small businesses
Not for
It is not the right fit if.
- You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
- You need enquiries by next week and have nobody to answer them.
- You want posts and reach reported, not enquiries and orders.
How it works
From your first message to the first monthly report.
No open-ended retainer. Each step has a point in time and something you receive.
01 · Day 1
Free audit call
45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.
02 · Within a few working days
Written, scored report
Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.
03 · Before work starts
Baseline recorded
Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.
04 · Month 1
The first fix goes live
Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.
05 · Every month
Report against the baseline
What moved, what did not, and what changes next, in plain words.
06 · Month 3 to 6
Renew on the numbers
The term ends and you decide whether to continue from the results. No twelve-month lock.
How the work runs for ERP software providers
- 1
Assess
Our free audit reviews your open deals, where they stall, how demos are prepared, and how renewals and support fees are handled.
- 2
Choose the industries
A written choice of the two or three industries where you have the deepest experience and references.
- 3
Fix the sales process
Discovery before demo, separate demos for owner and accounts, an implementation plan, and a CRM for long deals.
- 4
Build demand
Industry pages, compliance content, CA partnerships and cluster campaigns.
- 5
Renew and grow
Renewal reviews, module upgrades and a reference programme with your happiest customers.
Proof
What happened when owners fixed this.
Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.
Sentence Labs
- Situation
- Almost nothing of Sentence Labs was online, so a technically credible company was more or less invisible to the buyers who needed it.
- What we did
- Research first
- The website rebuilt
- Search work across the board
- Google Business Profile
- Result
- No numbers were recorded for this engagement. The work is described in full in the case study.
Chord Road Hospital
- Situation
- Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
- What we did
- Website rebuilt around patient needs
- Search visibility
- Social media on a schedule
- Review management
- Result
- Organic traffic increased 60% within six months
- Online appointment bookings increased 40%
- Social following grew 45%, and engagement on it rose 70%
Also worked with
Curtain Label · Difesa Security Services · Felicity Inn · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every monthly report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No lock-in, no guarantees we cannot keep
Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
The offer
Start with a free audit of how you sell.
It is useful on its own, whether or not you hire us.
What you receive
- A 45-minute call with the person who will do the work
- A written, scored report on the six places orders leak, within a few working days
- Every fix ranked by what it returns and what it costs
- The one thing to do first, and why
- An honest line on whether you need outside help at all
- If you do, the scope and the fee in writing
No invoice. No obligation. No sales script.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
A customer has posted that our implementation failed. What do we say?
Can we offer a discount on support in exchange for a review?
How do we win over the accountant in an ERP deal?
Should we charge for customised demos?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for ERP software providers
Everything else we would do for you.
- SEO for ERP software providers
- PPC ads for ERP software providers
- Lead generation for ERP software providers
- Digital marketing for ERP software providers
- Local SEO for ERP software providers
- Branding and identity for ERP software providers
- Social media marketing for ERP software providers
- Content marketing for ERP software providers
- Email marketing for ERP software providers
Or start from the overview: sales and marketing for ERP software providers.