Hold the contract end date for every site you want, not only the ones you run.

1. Site records rather than lead records

   One record per building holding the service lines, the headcount deployed, the contract value, the start and end dates and the notice window.

   Result: You can list every contract coming up for renewal on one screen.

2. The incumbent and the expiry date on every target

   The vendor currently running each campus you want, and when their contract ends, researched and entered so a target becomes a dated task.

   Result: Business development works a calendar instead of a wish list.

3. Two named contacts minimum per account

   The admin or facilities head and the procurement contact held separately, with the person who signs marked and the reporting line noted.

   Result: An account survives the day one of them changes jobs.

4. Escalations and audit scores joined to the account

   The complaint log, response times and SLA scores sitting in the same record the renewal conversation will be built from.

   Result: Your renewal case is assembled from evidence, not memory.

5. A compliance file attached to each site

   PF and ESI registration, licences, insurance and police verification status kept current, so an RFP question is answered without three people searching.

   Result: A compliance query stops taking two days to answer.

6. A directors' read-out

   Contracts by expiry, target sites by stage, and sites running under the agreed headcount, reported against the baseline recorded before work began.

   Result: Renewal risk shows up before the tender notice does.

1. 01 · Day 1

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At the end of the term

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.