Skip to content
GullySales

Facility management companies · Follow up systems

Chase the bid before you submit it, because afterwards you may not be allowed to.

Follow-up in facility management is the chasing that happens around a tender: the pre-bid query, the site visit that was offered and never booked, the renewal date nobody diarised. GullySales writes the schedule, the reason for each contact and the rule that closes an account off.

A 90-minute audit call and a written, scored report. Turnaround, reporting and term are agreed in writing after the audit.

A pneumatic tube station on a panelled department-store wall: five brass tubes dropping from the ceiling to their hinged terminals, a wire basket slung under one of them with a carrier capsule just landed in it and the flap still open, a rack of spare capsules, a call bell on a bracket, a pressure gauge and a plain clock with no numerals

What follow up systems means

A follow-up system is the set routine for calling, messaging or emailing an enquiry more than once, since most buyers do not decide on the first conversation. GullySales sets the number and timing of follow-ups so an undecided buyer keeps hearing from you until they decide either way.

For facility management companies

Where it usually goes wrong, and what we would do.

  • “Once the bid is in, the rules change”

    Many procurement processes bar contact during evaluation, and a call at the wrong moment can disqualify you. The chasing belongs at the pre-bid stage, which is exactly when most companies go quiet.

  • “A follow-up needs a reason, not a reminder”

    A new licence, a site added in the same sector, an audit result worth reading. Admin heads delete just following up and keep a document that helps them write their own note.

  • “The best follow-up is aimed at a tender you lost”

    The winner is on a term and the client is now living with the decision. A campus that chose somebody else two years ago is a live prospect with a date already on it.

What we do

What we deliver for facility management companies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A pre-bid contact schedule

    What to ask and when, between the notice appearing and the submission deadline, including the questions that reveal how the evaluation will be scored.

    Result: You use the window while contact is still permitted.

  2. Reasons to make contact, written in advance

    A short library of genuine reasons: a new certification, a comparable site added, an audit score, a change in labour compliance worth flagging.

    Result: Nobody on your team has to invent a pretext to ring.

  3. The site visit booked rather than offered

    A standing offer with named dates, the reference site prepared and the supervisor briefed, chased until a date sits in the diary.

    Result: An offer to visit becomes an actual walkthrough.

  4. Renewal notice windows diarised on your own contracts

    Every contract's notice date entered as a task with an owner and worked backwards from, rather than remembered in the last fortnight.

    Result: You open the renewal conversation before procurement opens a tender.

  5. A lost-bid revisit list

    Every tender you lost, with the winner and the contract term recorded, brought back onto the working list as the end date approaches.

    Result: A loss turns into a dated opportunity instead of a closed file.

  6. A stop rule for accounts that never move

    How many cycles a site can go without progress before it comes off the active list, and what gets written down when it does.

    Result: Your team spends the week on sites that can actually be won.

How the result is measured

  • Follow-up completion rate
  • Average number of follow-ups before close
  • Enquiries closed after repeat follow-up

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these facility management companies.

  • Corporate office and IT campus FM providers
  • Mall and retail FM providers
  • Hospital and healthcare facility contractors
  • Residential welfare association service providers
  • Industrial and warehouse FM contractors
  • Integrated single-vendor FM companies

Not for

It is not the right fit if.

  • You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
  • You need enquiries by next week and have nobody to answer them.
  • You want posts and reach reported, not enquiries and orders.

How it works

From your first message to the first report.

No open-ended retainer. Each step has a point in time and something you receive.

  1. 01 · Day 1

    Free audit call

    90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

  2. 02 · After the call

    Written, scored report

    Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

  3. 03 · Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

  4. 04 · Month 1

    The first fix goes live

    Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

  5. 05 · As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. 06 · At the end of the term

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the work runs for facility management companies

  1. 1

    Assess

    We look at your current site references, your last three RFP responses, your sales pipeline of upcoming tenders, and how renewals are currently tracked.

  2. 2

    Build the reference library

    A short, factual case study for every site worth mentioning, ready to attach to the next RFP without being written from scratch.

  3. 3

    Fix the proposal process

    A response template and a checklist so the PF, ESI and manpower annexures are ready before the tender window opens.

  4. 4

    Reach the right admin heads

    Outreach to facility managers and admin heads at the kind of site you want next, before the tender is floated.

  5. 5

    Protect the renewal

    A record of SLA performance and complaint resolution kept through the contract, so the renewal conversation starts from strength.

Proof

What happened when owners fixed this.

Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.

All case studies
  • Agrinia

    Situation
    There was no agreed mission, vision or set of values to plan against, and no honest reading of where the business was strong or exposed.
    What we did
    • Direction agreed first
    • Targets that can be measured
    • The buyers researched
    • Lead generation built
    Result
    No numbers were recorded for this engagement. The work is described in full in the case study.
    Read the case study
  • Chord Road Hospital

    Situation
    Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
    What we did
    • Website rebuilt around patient needs
    • Search visibility
    • Social media on a schedule
    • Review management
    Result
    • Organic traffic increased 60% within six months
    • Online appointment bookings increased 40%
    • Social following grew 45%, and engagement on it rose 70%
    Read the case study

Also worked with

Curtain Label · Difesa Security Services · Felicity Inn · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

The offer

Start with a free audit of how you sell.

It is useful on its own, whether or not you hire us.

What you receive

  • A 90-minute call with the person who will do the work
  • A written, scored report on the six places orders leak
  • Every fix ranked by what it returns and what it costs
  • The one thing to do first, and why
  • An honest line on whether you need outside help at all
  • If you do, the scope and the fee in writing

No invoice. No obligation. No sales script.

We call and WhatsApp on this number.

We use your details only to reply to this enquiry. See the privacy policy.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Is it acceptable to call procurement after we submit?
That depends on the tender conditions, and some forbid it outright. Read the document each time, because the rules differ between clients and change. Where contact is barred, put the effort into the pre-bid query window instead.
How do we follow up without irritating an admin head?
Give him something he can use. A compliance document, an audit result, or a note on how a comparable site solved the same problem. A message with nothing in it is what stops the next one being read.
How soon would this affect our tender win rate?
A complete reference library and a fixed proposal process help the next tender you respond to. Building outreach that gets you shortlisted before a tender is floated takes a few sales cycles to show results.
Do we need to advertise?
Rarely, in this business. A contract is won through a reference the admin head can call, not a click. Paid search earns a small place for searches such as hospital housekeeping services in one city, where a buyer is already comparing vendors.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped in the free audit and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after the audit, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
Who will actually do the work?
The person you meet on the audit call. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
For the audit, last month's enquiries in any format and 90 minutes with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM, and time for the review meetings.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Get a free audit of how you sell, and a scored report of where the work is.

90 minutes. A written, scored report. No invoice and no obligation.